I ran into the same problem (on two different computers) with the GoLive 9 
trial. I have also noted the same problem recently with a couple other Adobe 
applications. I suspect (yet cannot prove) the problem happens with Adobe's new 
serial number dialog box where you select to add a serial number or trial.

Best,

     Denise L. Moss-Fritch

-------------- Original message -------------- 
From: menchin_ela...@emc.com 

> I'm attempting to download and install the free trial version of 
> Framemaker 8 from the Adobe website. It downloads fine but during the 
> install process I am asked for a serial number. I don't have one since 
> this is a trial version. The Adobe support person I contacted first 
> suggested re-downloading the sw (didn't help, the same thing happened), 
> then said that I cannot run the trial of Frame 8 without first removing 
> Frame 7 from my system. This isn't an option; we do our documentation 
> work in Frame 7 here. I just wanted to evaluate Frame 8's conditional 
> text features to see if we want to upgrade. Does this ring true - do I 
> really need to remove Frame 7 to evaluate Frame 8? 
> 
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