This post is from a colleague of mine. I have a growing problem with imported images into FrameMaker 7.2.
I typically work off a network. A few months ago, I started getting an odd message when I'd try to save files with images that are imported objects. (These are files I've worked on for years.) Even if I didn't change the image but only, say, changed the footer information, I'd get the following message: "An internal error occurred while writing imported graphics in this document. The file has been saved, but has lost some image data. " Our production manager looked at the files, copying them to her desktop, and had no problems. So I started working on those files on my desktop, and for a short time, the problem disappeared, only to come back worse than ever. Now, whenever I save a document into which I've inserted an image, I get this message. I've tried 'File>Import>File...Import by Reference,' File>Import>File...Copy into Document,' 'File>Import>Object...Create from File...Link,' and File>Import>Object...Create from File' (without a link). I've tried to import Canvas files (.cnv), Visio files (.vsd), plain .jpgs and plain .gifs, and always get the same result. Once this occurs, I have a file in the same path as my original file with a seemingly random 3-character extension after the .fm, such as 'CO4' or '357'. If I double-click the file and open with Frame, or if I delete the wonky extension, the file opens, but a grey box is displayed instead of the image. I'm on FrameMaker 7.2p158, with Window XP Professional Version 5.1 (Build 2600.xpsp_sp3_gdr.080814-1236 : Service Pack 3). Our production manager found a previous post about Service Pack 3 of XP causing problems with imported images, but she is also on Service Pack 3 and is not having this problem. I am on digest. Please respond directly to the e-mail addresses so we may see your comments when you make them. Michelle _________________________________________________ Michelle Brabson * SunGard Higher Education * 4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * Michelle.Brabson at sungardhe.com * www.sungardhe.com Confidentiality: This email (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this email in error, please notify the sender and delete this email from your system. Thank you.
