> On Mon, May 18, 2009 at 7:24 PM, Combs, Richard > <richard.combs at polycom.com> wrote: > > > > "Processing power"? Not likely (I'm tempted to say "nonsense"). How was > > she creating the PDF? When and how did it fail? > > > > The log file for the job (which should be in the directory in which the > > PDF was being created) shows which pages were successfully processed, > > when the process failed, and what error occurred. That information is > > necessary for the list to provide any meaningful suggestions.
Thank you, Richard and others. I was quoting the writer. Her words were exactly as much as I knew at the time. I'll be seeing the file today and will go through all the usual processes. Best, Madeleine