And it would be good to check that the Adobe PDF printer is set as the system default printer, either in the OS or with a Frame plug-in, so that no other printer fonts can complicate life.
Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Oct 8, 2009 at 5:21 PM, Combs, Richard <richard.combs at polycom.com> wrote: > Tammy Van Boening wrote: > >> TCS 2 - all components up to date with the latest patches >> >> I have successfully distilled this FM document many times before, when > all >> of a sudden poof- I am getting this bizarre message: >> >> When you create a postscript file, you must rely on system fonts and > use >> document fonts. Please go to printer properties "Adobe PDF Settings" > page >> and turn OFF the option "Rely on system fonts only. Do not use > document >> fonts." >> >> Uh, the fonts that I was initially using (American Standard and > Phylliis D) >> are installed on my system and I have successfully made PDFs many > times >> before with these fonts, but in a desperate time crunch, I converted > the >> fonts to good old Arial and TNR only and yes, I double-checked that, > but no >> matter what I do, turn off this blasted setting (which I never had to > mess >> with before) or turn on this blasted setting for my Adobe PDF printer, > I >> get >> the same blasted message and FM hangs when I request to distill the >> document >> and I can't this dam___d document to distill in preparation for a PDF. > > Hmm. The lengthy tooltip for that setting says it only needs to be > turned off if the document contains embedded fonts that aren't installed > on your system. ?Well, if the fonts _are_ installed on your system, that > setting shouldn't even matter. :-} > > When I recently installed TPS 2, Acrobat 9 couldn't find my custom > .joboptions files. Apparently, Adobe pulled one of its favorite new > version tricks: they changed the location of those files without a > thought to backward compatibility or to having the installation program > copy the existing files from the Acro 7 location to the new one. I > wonder if something similar/related is at work here. Did this stop > working when you upgraded, or sometime later? > > In Distiller, you might check if the Font Locations list contains the > location of those fonts. Also, to eliminate a problem with the specific > doc, create a new one that uses those fonts and see if you can PDF that. > > > Also, are you using Save As PDF or printing to Adobe PDF printer? Try > the other. Try printing to a file (using Adobe PDF printer). See if a > log file is created that shows when it failed and why. > > If all else fails, try sacrificing a goat. ;-) > > > Richard G. Combs > Senior Technical Writer > Polycom, Inc. > richardDOTcombs AT polycomDOTcom > 303-223-5111 > ------ > rgcombs AT gmailDOTcom > 303-777-0436 > ------ > > > > > > _______________________________________________ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >