Lea Rush quipped: Not quite - his answer is somewhat related to the question. ;)
.... But Daryl is quite deft at sticking to the talking points and he even tried skirting the question with a change-the-subject quick-step. He's already got the "We understand your concern blah-blah-blah" down pat. Just replace "How can we help you?" with "What do I have to do to get your vote?" and Daryl's political career is half-way to the Oval Office. -DJ -----Original Message----- From: [email protected] [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Yves Barbion Sent: Thursday, October 28, 2010 10:04 AM To: framers at lists.frameusers.com Subject: [OT] Adobe's pricing policy Hi group Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no update) costs: - US $299 (216 EUR) when I buy it in the US Store http://bit.ly/aXhtLv - US $554 (401 EUR) when I buy it in a European Adobe Store - http://bit.ly/dtOSd3 I called Customer Support in Belgium and the explanation they gave me was that "the price in the US is lower because they don't have offer free support". But I don't need support! When I go to the Adobe store, a pop-up appears, telling me that I can have a live text chat with an Adobe Product Specialist to assiste me with my product selection. This is the result: Please hold as we route your chat to an Adobe Representative. Welcome to Adobe.com! My name is Darryl. May I assist you with your selection today? Darryl: Hello, how can I help you? Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE difference in price? Darryl: We understand your concern. We want to make sure that we are giving our Customers the best products and at the right price. Darryl: Just so you know, there are many factors that decide pricing like 'the cost of doing business in each country' and the 'difference in the perceived value of the product'. Darryl: What are some of the tasks you like to accomplish using the software? Yves: Not relevant here: product is the same, price is different. Why? Darryl: Just so you know, there are many factors that decide pricing like 'the cost of doing business in each country' and the 'difference in the perceived value of the product'. Huh? -- Yves Barbion www.scripto.nu _______________________________________________ You are currently subscribed to framers as darren.butler.ctr at robins.af.mil. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/darren.butler.ctr%40 robins.af.mil Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
