Yves Barbion wrote:

 > Hi group
 >
 > Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
 > update) costs:
 >
 >     - US $299 (216 EUR) when I buy it in the US Store
 >     http://bit.ly/aXhtLv
 >     - US $554 (401 EUR) when I buy it in a European Adobe Store
 >     - http://bit.ly/dtOSd3
 >
 > I called Customer Support in Belgium and the explanation they gave me was
 > that "the price in the US is lower because they don't have offer free
 > support". But I don't need support!
 >

Was he trying to say they "have *to* offer free support?" In other words, does 
EU law (or general expectation of EU customers) require free product support? 
If 
so, this might explain the difference: $229 gets you a product out the door; 
$554 buys you hand-holding (whether you predict you will ask for it or not...).

Just guessing here...

--William


-- 
William Abernathy
Berkeley, CA
http://yourwritereditor.com

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