Hello Gay You omitted to tell us what your other deliverables are, apart from Help; and what your future deliverables may be. For example, if you are not creating PDF, do you need FM at all? Will you be translating?
The range of options spans all the way from a single HAT such as RoboHelp (alone) to a dedicated XML content management system using a dedicated XML editor (which could be FM) and outputting to several formats and several languages. More information, please! Roger Roger Shuttleworth Technical Documentation AV-BASE Systems Inc. 1000 Air Ontario Drive, Suite 200 London, Ontario N5V 3S4 Tel. 519 691-0919 ext. 330 _____ From: Gay Alson [mailto:[email protected]] To: framers at lists.frameusers.com Sent: Wed, 30 Mar 2011 09:41:33 -0400 Subject: OT: Any opinions on creating online help? Hello, On Windows 7, FM 9, fully patched, considering upgrading to 10 but nothing imminent. For years we?ve produced both compressed and uncompressed HTML help, most of it created manually in a good editor. We?ve purposely stayed away from third-party conversion utilities, mostly so that whenever something breaks, we can fix it ourselves. Now we?re thinking of improving our method of help creation/maintenance. Maybe doing something with a knowledge-base ? or would structured FM hold more promise? Not much disposable time for steep learning curves? and as always, cost matters. I?m fishing for suggestions, advice, or anything helpful about ? help. Thanks, ~~Gay _________________________________________ Gay Alson Technical Writer Epicor Retail www.epicor.com Tel.: (514) 426-0822, ext. 2116 Fax: (514) 426-0824 E-mail: galson at epicor.com Epicor (Incorporating NSB and CRS) 2800 Trans Canada Highway, Pointe Claire QC H9R 1T1 _____ This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. Le pr?sent courriel est envoy? ? l?intention exclusive de son ou de ses destinataires. Si vous avez re?u ce courriel par erreur, veuillez en aviser imm?diatement l?exp?diteur et supprimer ce message. Si vous n??tes pas le destinataire vis?, nous vous informons que toute utilisation, divulgation ou distribution de cette communication est strictement interdite sans la permission pr?alable de l?auteur. Des pr?cautions ont ?t? prises afin de r?duire au maximum le risque de transmission de virus informatique, mais nous tenons ? vous conseiller de proc?der ? vos propres v?rifications antivirus de toute pi?ce jointe ? ce message. Aucune responsabilit? ne sera assum?e ? la suite de toute perte ou de tout dommage caus?s par des virus. This message has been scanned for malware by Websense. www.websense.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20110330/b4e173b8/attachment.html>
