Sorry for the omissions and thanks for your response. Our deliverables are a multitude of various end-user docs: User guides, install docs, release notes, you name it. Dozens of documents, updated on a regular basis. We distribute our FM-authored docs in PDF format. Translation is a maybe, up ahead somewhere, not a current consideration.
I was aware of RoboHelp and WebWorks, but haven?t got anything on which to base a comparison. And there are probably several other cost-effective alternatives. I contacted the list to see what I could learn from other folks? experiences. Thanks for all feedback, ~~Gay From: Roger Shuttleworth [mailto:rshuttlewo...@avbasesystems.com] Sent: Wednesday, March 30, 2011 1:43 PM To: Gay Alson; framers at lists.frameusers.com Subject: Re: OT: Any opinions on creating online help? Hello Gay You omitted to tell us what your other deliverables are, apart from Help; and what your future deliverables may be. For example, if you are not creating PDF, do you need FM at all? Will you be translating? The range of options spans all the way from a single HAT such as RoboHelp (alone) to a dedicated XML content management system using a dedicated XML editor (which could be FM) and outputting to several formats and several languages. More information, please! Roger Roger Shuttleworth Technical Documentation AV-BASE Systems Inc. 1000 Air Ontario Drive, Suite 200 London, Ontario N5V 3S4 Tel. 519 691-0919 ext. 330 ________________________________ -------------------------------------------------------- This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. Le pr?sent courriel est envoy? ? l?intention exclusive de son ou de ses destinataires. Si vous avez re?u ce courriel par erreur, veuillez en aviser imm?diatement l?exp?diteur et supprimer ce message. Si vous n??tes pas le destinataire vis?, nous vous informons que toute utilisation, divulgation ou distribution de cette communication est strictement interdite sans la permission pr?alable de l?auteur. Des pr?cautions ont ?t? prises afin de r?duire au maximum le risque de transmission de virus informatique, mais nous tenons ? vous conseiller de proc?der ? vos propres v?rifications antivirus de toute pi?ce jointe ? ce message. Aucune responsabilit? ne sera assum?e ? la suite de toute perte ou de tout dommage caus?s par des virus. This message has been scanned for malware by Websense. www.websense.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20110330/f1591084/attachment.html>