The PDF has to be generated with "Enable Fast Web View" on and the
links have to be to named destinations, for example:

http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/pdf_open_parameters_v9.pdf#nameddest=G4.1500435

Also, if the PDF is on a server, it has to support byte serving.

On Thu, Jan 3, 2013 at 9:38 AM, Harvey, Peggy
<Peggy_Harvey at alliedtelesis.com> wrote:
> I was wondering if anyone could help me with this. I?ve come into a
> situation where I need to maintain an online help system that uses a PDF
> document as the target. When you click a Help button in a dialog box it?s
> supposed to bring up a particular page (or go to a particular heading) in
> the PDF ? not just open the PDF on page 1. Does anyone know how this might
> be done? The PDF is created from FrameMaker so I?m assuming there must be
> markers in the FrameMaker files somewhere but I can?t find them, or I?m not
> sure what to look for. The person who created this system isn?t here anymore
> so I?m trying to figure out what he did to make this work. When it worked
> the PDF was created from FrameMaker 7; I?m using FrameMaker 9. It appears
> all of the Help buttons in the product are broken now ? they open up the PDF
> file I created in FM 9 but only to the first page, so they aren?t
> context-sensitive anymore. I don?t know if upgrading to FM 9 made a
> difference here or not.

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