The confusing part is that they sent me an e-mail in January - just 6 to 8 weeks ago - saying that it was getting close to the time to renew!!! I have individual plans for FrameMaker and Acrobat - both expiring in May. :(
Z From: Matt Sullivan [mailto:[email protected]] Sent: Thursday, March 21, 2013 6:13 PM To: Syed Zaeem Hosain (Syed.Hosain at aeris.net) Cc: framers at lists.frameusers.com List Subject: Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker? Eek! My plan is for the TCS, so I don't know what they've done with the individual plans. I do know that they stopped selling new maintenance for FM as a point product. -Matt Matt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11<http://framemaker11book.com/> P: 714.960.6840 | C: 714.585.2335 | matt at mattrsullivan.com<mailto:matt at mattrsullivan.com> [cid:image001.png at 01CE2663.738B4D50]<http://twitter.com/mattrsullivan>@mattrsullivan<http://twitter.com/mattrsullivan> [cid:image002.png at 01CE2663.738B4D50] <http://www.linkedin.com/in/mattrsullivan> LinkedIn<http://www.linkedin.com/in/mattrsullivan> [cid:image003.png at 01CE2663.738B4D50] <http://www.facebook.com/mattrsullivan> facebook<http://www.facebook.com/mattrsullivan> [cid:image004.png at 01CE2663.738B4D50] <http://mattrsullivan.com/> mattrsullivan.com<http://mattrsullivan.com/> On Mar 21, 2013, at 6:00 PM, "Syed Zaeem Hosain (Syed.Hosain at aeris.net<mailto:Syed.Hosain at aeris.net>)" <Syed.Hosain at aeris.net<mailto:Syed.Hosain at aeris.net>> wrote: Ok-a-a-y ... I am confused now. I just spoke with an Adobe sales rep who claims that they are no longer offering the Upgrade Plan for Acrobat and FrameMaker ... huhn!?!? Even though, Adobe sent me an e-mail in late January reminding me that my current one was going to expire soon (in May fortunately) and I needed to renew? Does anyone know what is going on here? If Adobe is going to charge an arm and a leg to upgrade to the next version of FrameMaker (like I had to do for version 9 and 10 and 11), then that will be the last nail in the coffin, and I will use version 11 till it croaks or find another solution. The cost of FrameMaker has simply become too expensive to work for my needs ... :( Z -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130321/b39092a9/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 1331 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130321/b39092a9/attachment.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.png Type: image/png Size: 1380 bytes Desc: image002.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130321/b39092a9/attachment-0001.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: image003.png Type: image/png Size: 1576 bytes Desc: image003.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130321/b39092a9/attachment-0002.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: image004.png Type: image/png Size: 1222 bytes Desc: image004.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130321/b39092a9/attachment-0003.png>
