When I've had issues like this, I have copied my project, deleted pages from the Frame file, and published the help until I can pinpoint what is causing the problem. You might start by deleting everything after page 88 and publishing. If that is successful, add more pages back and republish. I know this is time-consuming, but I've been able to find and correct problems doing that.
Another thing I have found when I've had a failure is that the problem is with an image. So you might want to take a look at any images that are on the page where the failure occurs. Remove images and try publishing again. (Working, of course, with a copy of the project!) HTH! Carole -----Original Message----- From: Framers [mailto:framers-bounces+carolemccormick=sunnuclear....@lists.frameusers.com] On Behalf Of [email protected] Sent: Wednesday, January 17, 2018 4:04 PM To: [email protected] Subject: Framers Digest, Vol 142, Issue 9 Send Framers mailing list submissions to [email protected] To subscribe or unsubscribe, visit http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of Framers digest..." Today's Topics: 1. Publishing Help fails (Bragg, Judy - Xylem) ---------------------------------------------------------------------- Message: 1 Date: Tue, 16 Jan 2018 21:22:52 +0000 From: "Bragg, Judy - Xylem" <[email protected]> To: "[email protected]" <[email protected]> Subject: [Framers] Publishing Help fails Message-ID: <1298b32a1512499c91641322747ce...@seemm1e15-06.world.fluidtechnology.net> Content-Type: text/plain; charset="us-ascii" Hi Framers, I have TCS 2015 on a 64-bit Win7 machine with almost 19 Gb free HD space & 16 Gb RAM. This is my first time around using FrameMaker 2015 and attempting to publish our Help files from FrameMaker. I learned a lot from Matt Sullivan's course and successfully published a "test run" in November, so I thought I was all set and all I'd have to do is update the content, tweak the CSS a little bit, and republish. Well...nothing's ever easy! I'm publishing a large book (2400 pgs) with about 100 component FM files. - All files open in FM without error. - Style sheet and mapping are complete. - When I attempt to publish to HTML5, the process crashes at the 89th document. A "Failed Importing Documents" message appears, then FM closes. No files have been updated, even the first 88. At least the Date Mod. property is still the date I initiated the project. I contemplated dividing the book and attempting to publish the second half alone (as a test or to get the missing image files) but that would more than likely cause error messages due to unresolved cross-references. Since I do have Tech. Comm. Suite, and I'm experienced with publishing CHM from RoboHelp, I tried going that route as well. Everything seemed to go normally until I started scanning the output and found some missing images. I see the *.PNG name, but no image. On further investigation, I find there are almost 500 image files of 0 Kb! It appears that all of the "missing images" are in sections from the second half of the book (starting before the 89th FM where the other process crashed). The only other thing I can think of is that it needs more memory to publish such a large book. That being said, I *have* removed about 10 Gb of files from the HD today. It's possible I had more free space in November than I do now. Is it worth a try to free up more HD space for the compile? Any words of wisdom are welcome. I'm about out of ideas. Thanks in advance, Judy Bragg Technical Writer/QC HYPACK - A Xylem Brand 56 Bradley St. Middletown, CT 06457 O: +1.860.635.1500 [email protected]<mailto:[email protected]> www.hypack.com<http://www.hypack.com/> [Email Logo] [HYPACK 2018 Email Banner] CONFIDENTIALITY NOTICE: This e-mail, including any attachments and/or linked documents, is intended for the sole use of the intended addressee and may contain information that is privileged, confidential, proprietary, or otherwise protected by law. Any unauthorized review, dissemination, distribution, or copying is prohibited. If you have received this communication in error, please contact the original sender immediately by reply email and destroy all copies of the original message and any attachments. Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Xylem Inc. -------------- next part -------------- A non-text attachment was scrubbed... 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Name: image003.jpg Type: image/jpeg Size: 20084 bytes Desc: image003.jpg URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20180116/27e805c4/attachment-0001.jpg> ------------------------------ Subject: Digest Footer _______________________________________________ This daily digest is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected] ------------------------------ End of Framers Digest, Vol 142, Issue 9 *************************************** __________________________________________________________________ Carole McCormick Technical Writer Sun Nuclear Corporation 3275 Suntree Blvd. Melbourne, FL 32940 Tel: +1 321-259-6862 x2282 Fax: +1 321-259-7979 www.sunnuclear.com<http://www.sunnuclear.com/> CONFIDENTIALITY NOTICE: The information contained in this email (including any attachments) is legally privileged and confidential information intended for the sole use of the individual(s) or entity named in the message header. If you are not the intended recipient, you are hereby notified that any dissemination, copying or taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this message in error, please notify the sender of the error and delete this message. _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
