When I've had issues like this, I have copied my project, deleted pages from 
the Frame file, and published the help until I can pinpoint what is causing the 
problem. You might start by deleting everything after page 88 and publishing. 
If that is successful, add more pages back and republish.  I know this is 
time-consuming, but I've been able to find and correct problems doing that.

Another thing I have found when I've had a failure is that the problem is with 
an image. So you might want to take a look at any images that are on the page 
where the failure occurs. Remove images and try publishing again. (Working, of 
course, with a copy of the project!)

HTH!
Carole

-----Original Message-----
From: Framers 
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Sent: Wednesday, January 17, 2018 4:04 PM
To: [email protected]
Subject: Framers Digest, Vol 142, Issue 9

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Today's Topics:

   1.  Publishing Help fails (Bragg, Judy - Xylem)


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Message: 1
Date: Tue, 16 Jan 2018 21:22:52 +0000
From: "Bragg, Judy - Xylem" <[email protected]>
To: "[email protected]" <[email protected]>
Subject: [Framers] Publishing Help fails
Message-ID:
<1298b32a1512499c91641322747ce...@seemm1e15-06.world.fluidtechnology.net>

Content-Type: text/plain; charset="us-ascii"

Hi Framers,

I have TCS 2015 on a 64-bit Win7 machine with almost 19 Gb free HD space & 16 
Gb RAM.

This is my first time around using FrameMaker 2015 and attempting to publish 
our Help files from FrameMaker.  I learned a lot from Matt Sullivan's course 
and successfully published a "test run" in November, so  I thought I was all 
set and all I'd have to do is update the content, tweak the CSS a little bit, 
and republish.  Well...nothing's ever easy!

I'm publishing a large book (2400 pgs) with about 100 component FM files.

-          All files open in FM without error.

-          Style sheet and mapping are complete.

-          When I attempt to publish to HTML5, the process crashes at the 89th 
document. A "Failed Importing Documents" message appears, then FM closes.  No 
files have been updated, even the first 88.  At least the Date Mod. property is 
still the date I initiated the project.
I contemplated dividing the book and attempting to publish the second half 
alone (as a test or to get the missing image files) but that would more than 
likely cause error messages due to unresolved cross-references.

Since I do have Tech. Comm. Suite, and I'm experienced with publishing CHM from 
RoboHelp, I tried going that route as well.  Everything seemed to go normally 
until I started scanning the output and found some missing images.  I see the 
*.PNG name, but no image.  On further investigation, I find there are almost 
500 image files of 0 Kb!  It appears that all of the "missing images" are in 
sections from the second half of the book (starting before the 89th FM where 
the other process crashed).

The only other thing I can think of is that it needs more memory to publish 
such a large book.  That being said, I *have* removed about 10 Gb of files from 
the HD today.  It's possible I had more free space in November than I do now.  
Is it worth a try to free up more HD space for the compile?

Any words of wisdom are welcome.  I'm about out of ideas.

Thanks in advance,

Judy Bragg
Technical Writer/QC
HYPACK - A Xylem Brand
56 Bradley St.
Middletown, CT 06457
O: +1.860.635.1500
[email protected]<mailto:[email protected]>
www.hypack.com<http://www.hypack.com/>
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[HYPACK 2018 Email Banner]

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__________________________________________________________________
Carole McCormick
Technical Writer

Sun Nuclear Corporation
3275 Suntree Blvd.
Melbourne, FL 32940
Tel: +1 321-259-6862 x2282
Fax: +1 321-259-7979
www.sunnuclear.com<http://www.sunnuclear.com/>

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