You're checking the Generate PDF Data checkbox when you Print to the
Acrobat printer?

And you may want to point out to the IT staff that FM12 wasn't designed for
W10. Definitely consider an upgrade -- you're going to be three revs behind
the curve shortly. Antique software...

Art Campbell
          art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> That, unfortunately, does not work. Although all of the hyperlinks work
> using that method, the videos embedded in the PDF (which are inserted by
> reference in the original FM 12 doc) will not play. Save as PDF is the only
> method that I've found that gives the PDF all of the functionality that
> I've built into the book. The behavior I referenced originally just started
> when our IT grout upgraded me to a new Dell notebook running Win 10.
>
>
> -----"Framers" <framers-bounces+tom.beiswenger=
> emhartglass....@lists.frameusers.com> wrote: -----
> To: Frame Users <framers@lists.frameusers.com>
> From: Lin Sims
> Sent by: "Framers"
> Date: 08/23/2018 09:54AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> On the Frame menu, click File > Print Setup and choose Adobe PDF from the
> list of installed printers, or you can select it as the printer when using
> File > Print.
>
> Save as PDF has been pretty much fixed in the last couple of Frame
> versions, but IIRC (memory fuzzy), 12 was the last version where it still
> had some issues.
>
> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0&s=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY&e=>
> wrote:
>
> > What is the Acrobat logical printer? Our documents often have video
> > tutorials in them. The only way that I've been able to make them work is
> to
> > us the Save as PDF command.
> >
> > -----"Framers" <framers-bounces+tom.beiswenger=
> > emhartglass....@lists.frameusers.com> wrote: -----
> > To: Framers List <framers@lists.frameusers.com>
> > From: Art Campbell
> > Sent by: "Framers"
> > Date: 08/23/2018 09:44AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > Historically, SaveAs PDF has been problematic.
> > Printing to the Acrobat logical printer has been more stable and
> > predictable.
> >
> > Art Campbell
> >           art.campb...@gmail.com
> >   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and
> > a redheaded girl." -- Richard Thompson
> >                                                       No disclaimers
> apply.
> >                                                                DoD 358
> >
> >
> >
> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4&e=
> >
> > wrote:
> >
> > > This is an odd one, but might be related to running FM 12 in a Windows
> 10
> > > environment.
> > >
> > > When I open an FM book for the first time and then try to save it as
> PDF,
> > > FM goes non-responsive (normal) and the little rotating Adobe icon
> > appears
> > > at the lower right hand toolbar (not normal). A "phantom" pdf document
> > > eventually appears, but so does a message, "There was an error opening
> > this
> > > document. This file cannot be found."
> > >
> > > Distiller also appears in my quick start toolbar, but when I open
> > > Distiller, the file shown is empty.
> > >
> > > I then close the phantom pdf document, go back to the FM book and run
> > Save
> > > as PDF again. This time it works as expected: FM goes non-responsive,
> > > Distiller opens (eventually) and a progress bar appears with Distiller
> > > until the document is fully generated. The document -- real one this
> time
> > > -- appears and all is good.
> > >
> > > I'm starting to get used to this new behavior, but sure would like to
> > know
> > > if there is a fix for this annoyance.
> > > _______________________________________________
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> --
> Lin Sims
> _______________________________________________
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