You could also try downloading the free eval of FM17 and see if that works
better, in either or both PDF generation modes.

Art Campbell
          art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Aug 23, 2018 at 10:45 AM Art Campbell <art.campb...@gmail.com>
wrote:

> You're checking the Generate PDF Data checkbox when you Print to the
> Acrobat printer?
>
> And you may want to point out to the IT staff that FM12 wasn't designed
> for W10. Definitely consider an upgrade -- you're going to be three revs
> behind the curve shortly. Antique software...
>
> Art Campbell
>             art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
>                                                       No disclaimers apply.
>                                                                DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
> tom.beiswen...@emhartglass.com> wrote:
>
>> That, unfortunately, does not work. Although all of the hyperlinks work
>> using that method, the videos embedded in the PDF (which are inserted by
>> reference in the original FM 12 doc) will not play. Save as PDF is the only
>> method that I've found that gives the PDF all of the functionality that
>> I've built into the book. The behavior I referenced originally just started
>> when our IT grout upgraded me to a new Dell notebook running Win 10.
>>
>>
>> -----"Framers" <framers-bounces+tom.beiswenger=
>> emhartglass....@lists.frameusers.com> wrote: -----
>> To: Frame Users <framers@lists.frameusers.com>
>> From: Lin Sims
>> Sent by: "Framers"
>> Date: 08/23/2018 09:54AM
>> Subject: Re: [Framers] Save As PDF doesn't work first time
>>
>> On the Frame menu, click File > Print Setup and choose Adobe PDF from the
>> list of installed printers, or you can select it as the printer when using
>> File > Print.
>>
>> Save as PDF has been pretty much fixed in the last couple of Frame
>> versions, but IIRC (memory fuzzy), 12 was the last version where it still
>> had some issues.
>>
>> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0&s=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY&e=>
>> wrote:
>>
>> > What is the Acrobat logical printer? Our documents often have video
>> > tutorials in them. The only way that I've been able to make them work
>> is to
>> > us the Save as PDF command.
>> >
>> > -----"Framers" <framers-bounces+tom.beiswenger=
>> > emhartglass....@lists.frameusers.com> wrote: -----
>> > To: Framers List <framers@lists.frameusers.com>
>> > From: Art Campbell
>> > Sent by: "Framers"
>> > Date: 08/23/2018 09:44AM
>> > Subject: Re: [Framers] Save As PDF doesn't work first time
>> >
>> > Historically, SaveAs PDF has been problematic.
>> > Printing to the Acrobat logical printer has been more stable and
>> > predictable.
>> >
>> > Art Campbell
>> >           art.campb...@gmail.com
>> >   "... In my opinion, there's nothing in this world beats a '52 Vincent
>> and
>> > a redheaded girl." -- Richard Thompson
>> >                                                       No disclaimers
>> apply.
>> >                                                                DoD 358
>> >
>> >
>> >
>> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
>> >
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4&e=
>> >
>> > wrote:
>> >
>> > > This is an odd one, but might be related to running FM 12 in a
>> Windows 10
>> > > environment.
>> > >
>> > > When I open an FM book for the first time and then try to save it as
>> PDF,
>> > > FM goes non-responsive (normal) and the little rotating Adobe icon
>> > appears
>> > > at the lower right hand toolbar (not normal). A "phantom" pdf document
>> > > eventually appears, but so does a message, "There was an error opening
>> > this
>> > > document. This file cannot be found."
>> > >
>> > > Distiller also appears in my quick start toolbar, but when I open
>> > > Distiller, the file shown is empty.
>> > >
>> > > I then close the phantom pdf document, go back to the FM book and run
>> > Save
>> > > as PDF again. This time it works as expected: FM goes non-responsive,
>> > > Distiller opens (eventually) and a progress bar appears with Distiller
>> > > until the document is fully generated. The document -- real one this
>> time
>> > > -- appears and all is good.
>> > >
>> > > I'm starting to get used to this new behavior, but sure would like to
>> > know
>> > > if there is a fix for this annoyance.
>> > > _______________________________________________
>> > >
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>> > > Archives located at
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>> > > Send administrative questions to listad...@frameusers.com
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>> > Archives located at
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>>
>> --
>> Lin Sims
>> _______________________________________________
>>
>> This message is from the Framers mailing list
>>
>> Send messages to framers@lists.frameusers.com
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>> Archives located at
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>
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