Absolutely the LSP should return the finished product using the same software version.
I would make a (nice) complaint so that this doesn't happen again - or to other clients. Alison -----Original Message----- From: Framers <framers-bounces+acraig=greenlightinnovation....@lists.frameusers.com> On Behalf Of Peter Gold Sent: Thursday, October 14, 2021 10:51 AM To: An email list for people using Adobe FrameMaker software. <framers@lists.frameusers.com> Subject: Re: [Framers] FrameMaker 2020 vs 2019 Are you saying that the translator used an as-yet unreleased version? Possibly an NDA violation? Is the secret download location a pre-release repository? Shouldn't the translator return a client's project in the same release it was submitted, or in MIF, to maintain compatibility? On Thu, Oct 14, 2021, 12:28 PM <techwordsm...@gmail.com> wrote: > Hi all, > > > > I was using FM 2019 sporadically. I received files back from a translator > in > a version of FM I could not open. Notpad showed it was FM 16, which I found > was 2020. > > > > I was never notified by Adobe about the new version, any upgrade, etc., > despite being subscribed. That was a bit annoying. > > > > Anyway, after a lengthy but successful support call, I was shown a secret > URL where I could get this new version of FrameMaker, downloaded it, and > installed it. > > > > The icon looks the same as FM 2019. The new version self-identifies as > version 16, not 2020. I don't see any obvious changes off the bat. Anyone > have any idea what the new changes to FM 2020 are, other than 2019 cannot > open 2020 files? > > > > Cheers, > > > > Sean > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at > https://urldefense.com/v3/__http://www.frameusers.com__;!!Oq50-tQ!9_FFT5rqvLuonKOTyVsN1C8BxQYWsBwTOttPgRLOLt0OiiCzH3JP5CPZWuo4DQ2i8CQgzkjr$ > > Archives located at > https://urldefense.com/v3/__http://www.mail-archive.com/framers*40lists.frameusers.com/__;JQ!!Oq50-tQ!9_FFT5rqvLuonKOTyVsN1C8BxQYWsBwTOttPgRLOLt0OiiCzH3JP5CPZWuo4DQ2i8Ple8hAG$ > > Subscribe and unsubscribe at > https://urldefense.com/v3/__http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com__;!!Oq50-tQ!9_FFT5rqvLuonKOTyVsN1C8BxQYWsBwTOttPgRLOLt0OiiCzH3JP5CPZWuo4DQ2i8IiHB5-D$ > > Send administrative questions to listad...@frameusers.com > _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at https://urldefense.com/v3/__http://www.frameusers.com__;!!Oq50-tQ!9_FFT5rqvLuonKOTyVsN1C8BxQYWsBwTOttPgRLOLt0OiiCzH3JP5CPZWuo4DQ2i8CQgzkjr$ Archives located at https://urldefense.com/v3/__http://www.mail-archive.com/framers*40lists.frameusers.com/__;JQ!!Oq50-tQ!9_FFT5rqvLuonKOTyVsN1C8BxQYWsBwTOttPgRLOLt0OiiCzH3JP5CPZWuo4DQ2i8Ple8hAG$ Subscribe and unsubscribe at https://urldefense.com/v3/__http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com__;!!Oq50-tQ!9_FFT5rqvLuonKOTyVsN1C8BxQYWsBwTOttPgRLOLt0OiiCzH3JP5CPZWuo4DQ2i8IiHB5-D$ Send administrative questions to listad...@frameusers.com _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com