On Mon, Jun 26, 2006 at 11:24:54AM -0400, Jerry McAllister wrote: > > > > Mike Galvez wrote: > > [ ... ] > > > No small thing you need to consider when choosing Dell is that they DO > > > NOT support > > > FreeBSD. They support Windows and Red Hat Linux. If the machine is not > > > lights-out > > > and the OS is not one of the above, they will not send parts or a > > > technician. > > > > > > I found this out the hard way and had to load Linux on a spare drive just > > > to prove > > > a piece of hardware was failing. > > > > I've heard that Dells tech support isn't as helpful as it used to be, but > > I've > > had them replace a CD-ROM drive and a 4mm DAT tape backup on Dell machines > > dedicated to FreeBSD without any problems. > > > > Try running the diagnostic CD or floppy that came with the machine? > > (Or can be downloaded for the specific system type from the Dell website.) > > Dell support grumbles a bit, but they have replaced tapes, disks, SCSI > controllers and even mother boards on our machines running FreeBSD.
My problem was with my backup server being FreeBSD and running AMANDA. The Powervault autoloader was generating SCSI errors. After I setup AMANDA on Linux and got the same errors, they were willing to replace the Powervault autoloader. With the new autoloader in place, I replaced the Linux OS with the same instance of FreeBSD I was using before. No more SCSI errors. All of this took more time than it should have. > > ////jerry > > > -- > > -Chuck > > _______________________________________________ > > [email protected] mailing list > > http://lists.freebsd.org/mailman/listinfo/freebsd-questions > > To unsubscribe, send any mail to "[EMAIL PROTECTED]" _______________________________________________ [email protected] mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to "[EMAIL PROTECTED]"
