On Sep 22, 2008, at 3:46 PM, Robert Watson wrote:
The key point here holds, however: I think we should not ever be in the position of telling people that support lifetime on a release has been reduced.


I agree. However, there are other ways of doing this than to create overlapping windows of support.

(totally whistling in the wind for a moment)

This isn't an absolute number, but what about something like this? (it should probably be rewritten)

-REL will be supported for a minimum of 12 months. It will be extended if

* if no other release of the major version is planned, it will be extended 12 additional months. (24 total)

* if another release is planned, it will be supported for 3 months past the date of the next release.

This isn't actually all that much different from the actuality of your existing practice, but it provides a reasonable guideline that a business can understand. It's also always incrementally forward, and doesn't reward a business for staying behind on a previous release - like your existing policy is doing right now.

--
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source and other randomness


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