On 01/02/2017 07:24 PM, Daniel Schimpfoessl wrote:
Thanks for your reply.

This was the initial error I asked for help a while ago and did not get
resolved. Further digging showed the recent errors.
The service was running (using ipactl start --force) and only after a
restart I am getting a stack trace for two primary messages:

Could not connect to LDAP server host wwgwho01.webwim.com
<http://wwgwho01.webwim.com> port 636 Error netscape.ldap.LDAPException:
Authentication failed (48)
...

Internal Database Error encountered: Could not connect to LDAP server
host wwgwho01.webwim.com <http://wwgwho01.webwim.com> port 636 Error
netscape.ldap.LDAPException: Authentication failed (48)
...

and finally:
[02/Jan/2017:12:20:34][localhost-startStop-1]: CMSEngine.shutdown()


2017-01-02 3:45 GMT-06:00 Florence Blanc-Renaud <f...@redhat.com
<mailto:f...@redhat.com>>:

    systemctl start pki-tomcatd@pki-tomcat.service



Hi Daniel,

the next step would be to understand the root cause of this "Authentication failed (48)" error. Note the exact time of this log and look for a corresponding log in the LDAP server logs (/var/log/dirsrv/slapd-DOMAIN-COM/access), probably a failing BIND with err=48. This may help diagnose the issue (if we can see which certificate is used for the bind or if there is a specific error message).

For the record, a successful bind over SSL would produce this type of log where we can see the certificate subject and the user mapped to this certificate:
[...] conn=47 fd=84 slot=84 SSL connection from 10.34.58.150 to 10.34.58.150
[...] conn=47 TLS1.2 128-bit AES; client CN=CA Subsystem,O=DOMAIN.COM; issuer CN=Certificate Authority,O=DOMAIN.COM
[...] conn=47 TLS1.2 client bound as uid=pkidbuser,ou=people,o=ipaca
[...] conn=47 op=0 BIND dn="" method=sasl version=3 mech=EXTERNAL
[...] conn=47 op=0 RESULT err=0 tag=97 nentries=0 etime=0 dn="uid=pkidbuser,ou=people,o=ipaca"

Flo

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