"Serge Maandag" <[EMAIL PROTECTED]> wrote: > First of all I'd like to thank you for the enormous amount of work > you're putting into freeradius. > Not only in programming and bugfixing, but also in replying to questions > and panic mails on the list. > It's good to see a project being so alive for a change.
Thanks. > However, I'm getting more and more amazed by the amount of sarcasm you > put into your replies. I can imagine it becomes somewhat tiresome to > answer the same (damn) questions over and over again, but please do keep > in mind: most of us get scared when things go even as far as editing a > makefile or using ldd and the likes. My other choice is to simply delete the emails I find frustrating. That means many questions will NOT get answered. > Fact is: most people are used to things like rpm's or maybe a > (./configure:make:make install) with their eyes closed, expecting > instant success. Yes, I understand. I expect that, even. But I'm continually amazed at the sheer number of questions which are content free. Many of the questions can be summarized as: "Something's wrong, how do I fix it?" I have no good answer for these sort of questions. I've gotten a NUMBER of personal flames, where people tell me not to be such an asshole. I even agree with them, I'm very often rude. I'm even more rude when people don't follow my suggestions for fixing the problem or argue with me about what the fix is. If they knew the answer, why did they ask the question? The problem is, I'm not sure what else to do. I've put a great deal of effort into writing the server, what little documentation exists, and making sure that the debugging messages are helpful. Yet a large number of the questions on the list are a result of people NOT paying attention to the information which is sitting in front of them. By posting their questions, they're hoping that someone ELSE will do the work of thinking for them, for free. That's VERY rude. I've said it before, and I'll say it again. I'm willing to be endlessly polite for anyone willing to pay me contracting fees, to answer their questions. So far, NO ONE has taken me up on it. I think this is like the social situations where it's considered tolerable for someone to behave inappropriately, but it's rude for ANYONE to point out that their behaviour is inappropriate. > I for one never even heard of 'GDB'. Freeradius is great, but it does > suffer a lot from lack of organized docs / pointers to them. That makes > it scary the first time you try to get it to work :) Welcome to the free software world. If you know what you're doing, it works. If you don't know, then you're often SOL, sorry. > Just needed to point that out. Keep up the good work please, I'll try, thanks. I don't want to push people away, I want to push them into learning for themselves, and being independent. It's how I got where I am. Alan DeKok. - List info/subscribe/unsubscribe? See http://www.freeradius.org/list/users.html
