Heya :-)
 
I think the sarcasm is allowed in this case.
 
When a user (totally unaware of how a unix box works) tries to get free
software to work and it doesn't work and cluelessly mails the userlist on
the first error he/she gets, I feel Alan sure can reply in this way.
 
Of course, this is a user-helping-list, but do be aware that radius is not
something you "just set up".  Radius itself is a tricky thing, and should
require a reasonable amount of knowledge about the system you are going to
run it on in the first place.
 
Don't forget that Alan has got a real good point here - I would probably
react the same or not react at all.  I guess for new users the best thing to
do is:  LEARN.
 
Never heard of gdb and somebody points you there?  LEARN!  You're not buying
this product and a lot of people are putting effort in this.  Of course, I
agree with you on the fact that freeradius does not have sufficient
documents (for newbies!) to set up.  But that's where this list is for -
it's for freeradius users who have a problem and do not know how to fix it.
 
In this case, the reaction of the guy in trouble will probably be something
like "what is gdb?" and "he has a point there, he can't see what's happening
on my system so I need to provide more information".  Being friendly is a
way, being sarcastic makes the user feel guilty and gets his ass on learning
how his damn system works :-)
 
But hey, I'm a coder, not a helper so that might explain my answer :-)
 
Cheers,
Peter
 

-----Original Message-----
From: Serge Maandag [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 03, 2001 5:26 PM
To: [EMAIL PROTECTED]
Subject: RE: Why radwho core dumped? 



First of all I'd like to thank you for the enormous amount of work you're
putting into freeradius. 
Not only in programming and bugfixing, but also in replying to questions and
panic mails on the list. 
It's good to see a project being so alive for a change. 

However, I'm getting more and more amazed by the amount of sarcasm you put
into your replies. I can imagine it becomes somewhat tiresome to answer the
same (damn) questions over and over again, but please do keep in mind: most
of us get scared when things go even as far as editing a makefile or using
ldd and the likes.

Fact is: most people are used to things like rpm's or maybe a
(./configure:make:make install) with their eyes closed, expecting instant
success.

I for one never even heard of 'GDB'. Freeradius is great, but it does suffer
a lot from lack of organized docs / pointers to them. That makes it scary
the first time you try to get it to work :)

Just needed to point that out. Keep up the good work please, 

Serge. 

-----Oorspronkelijk bericht----- 
Van: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ] 
Verzonden: woensdag 3 oktober 2001 16:30 
Aan: [EMAIL PROTECTED] 
Onderwerp: Re: Why radwho core dumped? 


"Sergey V. Sichevsky" <[EMAIL PROTECTED]> wrote: 
> On Solaris 7 
> /opt/local/sbin > radwho 
> Memory fault - core dumped 

  So use GDB to see what the problem is. 

  I don't have access to your machine, so I can't tell what's going on,
sorry. 

  Alan DeKok. 

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