Diego - Already done. See the bottom of the page (we linked to another page because of its length)!
:) Jonathan Palley Idapted Ltd. On Wed, Aug 5, 2009 at 8:56 AM, Diego Viola <[email protected]> wrote: > Maybe you can link your testimonial or put it here also? :D > > http://wiki.freeswitch.org/wiki/Testimonials > > > On Tue, Aug 4, 2009 at 8:54 PM, Diego Viola <[email protected]> wrote: > >> Very cool, and yes, FreeSWITCH does rock =D >> >> Both the software and the community ;) >> >> 2009/8/4 João Mesquita <[email protected]> >> >> If this is good for me to hear, I would imagine to the core team. >>> >>> Despite of this not being a group support meeting, I have to say that: >>> Thank you for sharing, Seven. >>> >>> jmesquita >>> >>> On Tue, Aug 4, 2009 at 4:17 AM, Seven Du <[email protected]> wrote: >>> >>>> Hello All - In the spirit of ClueCon (which we are missing this >>>> year, but hopefully not next), we wanted to document our "FreeSWITCH >>>> Story". >>>> We've posted it to the wiki( >>>> http://wiki.freeswitch.org/wiki/FreeSWITCH_Testimonial_on_Idapted.com) >>>> and it is copied below. >>>> >>>> Thank you all and enjoy a good conference! >>>> >>>> Seven Du (seven) >>>> Jonathan Palley (jpalley_idapted) >>>> Idapted Ltd. >>>> >>>> >>>> *How FreeSWITCH has created hundreds of job opportunities and changed >>>> lives. * >>>> >>>> We want to share our experience working with FreeSWITCH. FreeSWITCH has >>>> been a key enabler of our business. We hope this story can be a small way >>>> to say a very big THANK YOU ALL. >>>> >>>> "Changing lives" is an over-used cliche, but in this case, FreeSWITCH >>>> has really allowed us to do just that. >>>> >>>> What We Do: >>>> We are not a telephony business; we are an educational technology and >>>> service business. In Asia (China, in our case) students must pass English >>>> examinations to study or work abroad and gain new experiences. However, >>>> there is limited access to native English speakers and the access students >>>> can gain is typically very expensive. At the same time, in the U.S., there >>>> are many professionals looking for work-at-home opportunities - people who >>>> need jobs and would create great teachers. Through our technology and >>>> content we empower these people to be effective English teachers. Does it >>>> work? Yes. The majority of our students are getting test scores that many >>>> failed for years to get. Just hours ago one student called one of our >>>> sales >>>> agents crying with joy. And for our teachers, they are now working in an >>>> industry that was previously unavailable to those living in the U.S. >>>> http://www.idapted.com >>>> >>>> Why FreeSWITCH Enables This: >>>> FreeSWITCH has been a key enabler of our business. Recording calls, >>>> controlling routing, integrating with various web-based interfaces, >>>> enabling >>>> multiple endpoints - these are all key features of what we must do. Most >>>> importantly, setting up various servers and routes to mitigate >>>> cross-Pacific >>>> and country-specific network challenges is key. Doing what we are doing >>>> with commercial solutions would have made the business unworkable. >>>> >>>> Our Experiences with FreeSWITCH: >>>> We started using FreeSWITCH as our VoIP Platform in April 2008, after >>>> receiving unsatisfactory results with other open source solutions. It took >>>> one day of reading through the FreeSWITCH source code to know, "this is it. >>>> This is the VoIP platform we build our business on". It took a few days >>>> of >>>> working with the extremely competent and focused community to re-affirm >>>> this >>>> commitment. >>>> >>>> Our Setup: >>>> Our teachers use a custom software that integrates a VoIP client with >>>> our web based platform. Students connect to our teachers "on-demand". >>>> Simply put, on a web-based comet interface the student enters a phone >>>> number (or a skype name or a gtalk account) and our platform bridges the >>>> best available trainer and the student. At the same time a web-based >>>> interface is being updated. >>>> >>>> The challenge for us is the connection between teachers and students >>>> over a cross-continent network. For example, we experienced problems >>>> earlier >>>> this year when a Asis-Pacific communication fiber broken... So, we've >>>> learned to setup multi servers in multiple datacenters for redundancy. >>>> >>>> We run multi instances of FreeSWITCH so we can always use the cutting >>>> edge and mitigate the effects of bugs. A main, "stable" FreeSWITCH(FS) >>>> instance connect to other FreeSWITCHes - Fs-skype only loads mod_skypiax >>>> and >>>> FS-gtalk only loads mod_dingaling. Here is one beauty of FS: We just had to >>>> create different conf dirs (/usr/local/freeswitch, /usr/local/skype, >>>> /usr/local/gtalk etc). This allows us to run the same code base over >>>> different configurations, and call skype and gtalk accounts just like a >>>> normal PSTN gateway (sofia/gateway/pstn/.... or sofia/gateway/skype/.... or >>>> sofia/gateway/gtalk/.... ). More important, if one FS (say FS-skype) >>>> behaves >>>> abnormally or crashes, we can easily change to another FS-skype server (we >>>> run other servers located in various places in China and HK for >>>> redundancy). >>>> >>>> FS --| >>>> |---PSTN gateways >>>> |--- FS-skype >>>> |--- FS-gtalk >>>> |--- FS-skype2 >>>> |--- more ... >>>> >>>> >>>> >>>> COMMUNITY: >>>> >>>> The community's commitment cannot be undervalued. The insightful, >>>> modular design of FreeSWITCH allows anyone to contribute, whereever their >>>> skills lie. It also allows us to easily make modifications to the >>>> underlying code to suit our specific use-cases We want to highlight a few >>>> key people and modules in the FS ecosystem: >>>> >>>> mod_sofia: SIP is how we connect to our PSTN gateways and to our >>>> teachers clients. PSTN is zero-conf for the user and mitigates troubles >>>> with the end users network/microphone, etc (which is significant with our >>>> user base). However, cheap providers fail randomly and FreeSWITCH's >>>> ability >>>> to control routing, use multiple endpoints all while clearly seeing what is >>>> going on is key. >>>> Most importantly, anthm and the core team have been super helpful in >>>> getting SIP to work with us. Back in the pre 1.0 days anthm made >>>> significant changes to mod-sofia to enable clients behind nats without >>>> STUN. >>>> Its important to point out that he didn't just make the changes -he forced >>>> us to really make a compelling case as to why the changes were important >>>> for >>>> FreeSWITCH. This is a good thing. >>>> >>>> skype (mod_skypiax): Due to the facts that users prefer skype, we >>>> configured skypiax. It was unstable at the beginning and that's one of the >>>> reason we started running that separate FS instance. To be fair, it has >>>> caused a lot of trouble - but we know this, its new software that takes a >>>> big risk and implements a complex hack. What is important is that the >>>> author of skypiax(Giovanni Maruzzelli) has been a huge help. He's been very >>>> active fixing bugs and logging in to our box to help trouble shoot. We owe >>>> him a *big* thanks. >>>> >>>> To make Skypiax more useful, we also created some patches including the >>>> ANY and RR interfaces for sequential and round robin line hunting, some bug >>>> fixes and other features like continue-load-on-fail and auto-skype-user >>>> which haven't been merged into trunk yet. Thanks a community that gives us >>>> a >>>> platform where we can all benefit and contribute. >>>> >>>> erlang (mod_erlang_events): Another key enabler of the next release of >>>> our system is the erlang interface. We have a complex realtime queue >>>> routing system has it handles input not just from freeswitch, but numerous >>>> other web interfaces and sockets. Erlang was the perfect technology to >>>> implement this in and luckily an Erlang module for FreeSWITCH was already >>>> written. Beautiful. >>>> >>>> THE MORAL OF THE STORY: >>>> FreeSWITCH is a great piece of software that has enabled new >>>> technologies and business models. The design has allowed (and the core >>>> team >>>> has nurtured) a vibrant and exciting community that has made the software >>>> even better. Every day we go to work excited to push the boundaries of >>>> what >>>> can be done with telephony technology and are confident this is the >>>> platform >>>> of the future. >>>> >>>> Thank you all. >>>> >>>> >>>> Sincerely, >>>> >>>> Du Jinfang (Seven) - Technical Operations/VoIP Manager >>>> Jonathan Palley - CTO >>>> Idapted Ltd. >>>> >>>> _______________________________________________ >>>> FreeSWITCH-users mailing list >>>> [email protected] >>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>> UNSUBSCRIBE: >>>> http://lists.freeswitch.org/mailman/options/freeswitch-users >>>> http://www.freeswitch.org >>>> >>>> >>> >>> _______________________________________________ >>> FreeSWITCH-users mailing list >>> [email protected] >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>> http://www.freeswitch.org >>> >>> >> > > _______________________________________________ > FreeSWITCH-users mailing list > [email protected] > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org > >
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