Chuck,
I tried your site out. I got the same error. It takes forever to process
after I hit "Confirm Order". Then, it gave me a page which stated: You do
not have an invoice to submit!
Your basket is empty...
I have not had any problems like that with FT, so it may be due to some
changes you made. I then clicked on my shopping cart and it said I had an
unfinished invoice. I clicked on "Complete Invoice" and it said I had no
more items in my shopping cart. I have not had any of these problems with my
installation of FT.
I DID however receive an order confirmation via email.
Two suggestions:
1) Make sure people know which text is a hyperlink. For instance, in your
shopping cart area a user can log in or ...or register to create an account.
It is not readily apparent that the word "register" is a hyperlink. It looks
like all the other text surrounding it.
2) Make your upper-left logo an image map so that people can click on it to
get back to homepage.
Just my 2cents.
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Chuck Gartland
> Sent: Tuesday, November 14, 2000 4:09 PM
> To: FreeTrade
> Subject: [FreeTrade] Lagging out on confirm
>
>
> I have posted on this once before and seemed to be the only one with the
> problem. I wrote it off as the store owners ISP as he seemed to
> be the only
> one with problems. He has since switched to dual channel isdn.
> Additionally we are supposed to go live on the 27th (ads run that day) so
> there are more people on the beta test team now and the problems is
> occurring about 25% of the time.
>
> The problem is that when the user hit confirm in checkout the next page
> loads to about 40% and dies. If the site stalls on order confirm email is
> never sent to customer but the order does show up in the invoice
> report. I
> really do not want to deal with customers being billed and sent items when
> they believe the order was never entered.
>
> I can not repeat it here, I usually get the order received msg
> with in a few
> seconds. I am stepping through the code atm but am hoping someone in the
> world other than me has a live site and knows what is wrong. I may just
> have to try to get the check out rewritten in the two weeks I
> have left. I
> was hoping I could wait to do that after the new year.
>
> The site is http://chaosmailorder.com and I would appreciate anyone with a
> minute or two trying to get on, register and order and item with visa 4111
> 1111 1111 1111 exp any day after today.
>
> Thanks,
> Chuck
>
> btw... thanks for posting the error checking on the file upload. I have
> rewritten part of what I had originally posted to fix a bug that was
> deleting file names from the database on item edit but have not gotten
> around to cleaning it up to post. I would like to combine the error
> checking and my updates and wrap them all nice and pretty either
> as includes
> or as a class. Hopefully I will have time in two weeks.
>
>
> -------------------------------------------------
> Chuck Gartland || [EMAIL PROTECTED]
> Project 27 || www.project27.com
> 1836 Palm Avenue || 808 465-1381
> Pearl City, HI 96782 || GMT -10:00 hours
> -------------------------------------------------
>
>
>
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>
>
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