Maybe the validateEmail function is getting you, if you're behind a firewall or
a strong filter, you may be experiencing the minute timeout deal on that
function:
try replacing this line in SUBMIT_ORDER line 341 from:
if((SEND_EMAIL) AND validateEmail($billingAddress["Email"]))
to this:
if((SEND_EMAIL)) // AND validateEmail($billingAddress["Email"]))
and see if it speeds up any, I had this problem and it took about a minute
before I got feedback, the email was sent, but it went totally into gaga land
for about a minute, while the DNS lookup timed out...
Kelley
Chuck Gartland wrote:
> I have posted on this once before and seemed to be the only one with the
> problem. I wrote it off as the store owners ISP as he seemed to be the only
> one with problems. He has since switched to dual channel isdn.
> Additionally we are supposed to go live on the 27th (ads run that day) so
> there are more people on the beta test team now and the problems is
> occurring about 25% of the time.
>
> The problem is that when the user hit confirm in checkout the next page
> loads to about 40% and dies. If the site stalls on order confirm email is
> never sent to customer but the order does show up in the invoice report. I
> really do not want to deal with customers being billed and sent items when
> they believe the order was never entered.
>
> I can not repeat it here, I usually get the order received msg with in a few
> seconds. I am stepping through the code atm but am hoping someone in the
> world other than me has a live site and knows what is wrong. I may just
> have to try to get the check out rewritten in the two weeks I have left. I
> was hoping I could wait to do that after the new year.
>
> The site is http://chaosmailorder.com and I would appreciate anyone with a
> minute or two trying to get on, register and order and item with visa 4111
> 1111 1111 1111 exp any day after today.
>
> Thanks,
> Chuck
>
> btw... thanks for posting the error checking on the file upload. I have
> rewritten part of what I had originally posted to fix a bug that was
> deleting file names from the database on item edit but have not gotten
> around to cleaning it up to post. I would like to combine the error
> checking and my updates and wrap them all nice and pretty either as includes
> or as a class. Hopefully I will have time in two weeks.
>
> -------------------------------------------------
> Chuck Gartland || [EMAIL PROTECTED]
> Project 27 || www.project27.com
> 1836 Palm Avenue || 808 465-1381
> Pearl City, HI 96782 || GMT -10:00 hours
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