I have a few similar, yet polar opposite examples:

   - I have good health coverage, on paper.  In practice, United Health Care
   chose to disallow *every* claim we submitted over the past two years.  We
   had to shove each and every claim down their collective throat to get
   reimbursed.
   - Obama, in rhetoric, sounded just peachy.  In practice, it's just
   another case of same politicians, different day.
   - Bought some new tires from Sears, limited lifetime warranty.  One of
   them was square, it took threatening to launch an anti-Sears net campaign to
   get them to replace their defective product.

You get the picture...

--Doug

On Wed, Feb 17, 2010 at 11:06 AM, Owen Densmore <[email protected]> wrote:

> It's self observation: I am far more likely to become pessimistic over
> abstractions.
>
> Example: Santa Fe Police.  Looked pretty grim in terms of capabilities and
> editorials in the news paper.  Yet working with them showed them to be far
> more professional than I had thought.  And I was told specifically by the
> police chief that, yes, they get bad apples and they fire them asap.
>
> Similar the court system.  On jury duty, I was amazed at the understanding
> and care that Judge Michael Vigil showed, and the joint programs he had set
> up with the police and judiciary to cure rather than punish.
>
> Ditto with the fire department in wild fire and evacuation work: they are
> far more professional than I had expected.
>
> I can go on for quite a while, but you get the picture.
>
>     -- Owen
>
>
> On Feb 17, 2010, at 10:28 AM, Douglas Roberts wrote:
>
> Can you point to a study which validates this contention, Owen?  Or is it
> more of an opinion?
>
> Mine (opinion) is that pessimism is largely born out of experience.
>
> --Doug
>
> On Wed, Feb 17, 2010 at 10:22 AM, Owen Densmore <[email protected]>wrote:
>
>>  Most pessimism comes from abstractions, not close personal experience.
>>
>>      -- Owen
>>
>>
>> On Feb 16, 2010, at 2:34 PM, [email protected] wrote:
>>
>> Americans: Neither Ugly nor Dumb
>> I have enjoyed the plethora of Wisdom apropos contemporary mores and
>> innovation from Friam correspondents: finally a reply is irresistible.   But
>> I can respond only with banal facts I have personally experienced and know
>> to be true.
>> On dumth: I have earned a living in Africa, New Zealand, England and USA.
>>   During my years in the US I have found people to be generous,
>> open-minded, honorable and mainly smarter than me.   And folks here are
>> significantly more civilized and humane than those in any other continent
>> that I have worked in.  So I am surprised at Friam correspondents’
>> apparent contempt for our fellow citizens -  mebbe they know whereof they
>> prattle, mebbe not.
>> On innovation: the sage advice is all correct - and all irrelevant.   I
>> have spent decades working professionally with DARPA, NASA, DOD, US  
>> Renewable
>> Energy Institute, many aerospace corps, and as a consultant for patent
>> applications .   I continually witness a brilliant, humbling,
>> kaleidoscope of new ideas.  I reckon, before pontificating, pundits
>> should establish qualifications of their own creativity:  patents issued,
>> original papers and articles, senior managerial accomplishments.  Perhaps
>> they are too modest to list these.
>> I love reading the Friam stuff as fiction.  I think Joyceans call it
>> Stream of Consciousness.   It would be very nice if people provided
>> specific support for their assertions.
>>
>>
>> Peter Lissaman, Da Vinci Ventures
>>
>> Expertise is not knowing everything, but knowing what to look for.
>>
>> 1454 Miracerros Loop South, Santa Fe, New Mexico 87505,USA
>> tel:(505)983-7728
>>
>>  ============================================================
>
> FRIAM Applied Complexity Group listserv
> Meets Fridays 9a-11:30 at cafe at St. John's College
> lectures, archives, unsubscribe, maps at http://www.friam.org
>
>
>
> ============================================================
> FRIAM Applied Complexity Group listserv
> Meets Fridays 9a-11:30 at cafe at St. John's College
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>



-- 
Doug Roberts
[email protected]
[email protected]
505-455-7333 - Office
505-670-8195 - Cell
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