On Apr 3, 2007, at 9:44 PM, [EMAIL PROTECTED] wrote:
To fix this problem I closed acrobat 7, reopened file, unchecked
subset
fonts but kept embed fonts checked and composed new ppml. Honestly,
when
weird stuff like this will happen (we have four fusion pro desktop
users/installs ranging from 3.2, 4.0 to 4.1) and we will either
just close
down acrobat and reopen doc and it will just work on next ppml
compose or
we will rebuild problem doc from scratch and then it will be
fixed. (I am
fairly convinced for this problem, unchecking subset fonts fixed
problem-
I took a closer look at the font subs, and it was mostly just the
lowercase "n" subbing.)
Interesting. Really, the behaviour within Acrobat should not effect
composition. They work seperately for the most part. What may be
happening is that the PDF document itself is corrupt. I have heard
of this. And Acrobat has a way to automatically fix things. One way
of telling if this has happened is if Acrobat asks to save the
document when closing and you haven't made any changes. Can you see
if its asking for you to save changes?
Regarding FusionPro Direct, yes, in theory it can make life a lot
easier. However in this case you mention, I am afraid you will get
the same results in case the PDF is actually corrupt. Both Direct
and Desktop use the same composition engine technology (aka Server).
So this is why results should be identical.
If you insist there is something else going wrong becides just a bad
PDF and your able to put together a clear sample case with a
description, I encourage you to send this to support so we can log
and take a closer look. Best would be if you can find a way to
consistently re-create to problem.
Kind Regards,
Brian Ray
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