Usually (at least in civilized countries), workers "on call" get paid for
that time... less than for working, but perhaps 1/3 to 1/2 of that.

But I think the issue is mainly a management/organizational problem --
during times of low customer traffic, employees could be withdrawn from
the checkouts to the "house-work" (filling the shelves, rearranging the
stocks, etc.).  Of course the customers don't like waiting in line for too
long (the usual corporate way of saving wages..), but that wouldn't make
too many on-call employee chicaneries necessary if the management is good...

Chris



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