Don't if I posted this before or not. 

Subject: If Air Canada sold paint.

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First, a review of how ordinary hardware stores sell paint.

Customer: Hi. How much is your paint?

Clerk: We have regular quality paint for $18 a gallon and premium paint
for $25. How many gallons would you like?

Customer: Five gallons of regular paint please.

Clerk: Great. That will be $90 plus tax.

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Now, imagine you are buying paint from Air Canada.

First you spend days trying to reach them by phone to ask if they have
paint. Nobody answers, so you drive to an Air Canada store.

Customer: Hi. How much is your paint?

Clerk: Well, sir, that all depends on quite a lot of things.

Customer: Can you give me a guess? Is there an average price?

Clerk: Our lowest price is $12 a gallon, and we have 60 different
prices up to $200 a gallon.

Customer: What's the difference in the paint?

Clerk: Oh, there isn't any difference; it's all the same paint.

Customer: Well, then I'd like some of that $12 paint.

Clerk: When do you intend to use the paint?

Customer: I want to paint tomorrow. It's my day off.

Clerk: Sir, the paint for tomorrow is the $200 paint.

Customer: When would I have to paint to get the $12 paint?

Clerk: You would have to start very late at night in about three weeks.
But you will have to agree to start painting before Friday of that week
and continue painting until at least Sunday.

Customer: You've got to be kidding!

Clerk: I'll check and see if we have any paint available.

Customer: You have shelves FULL of paint! I can see it!

Clerk: But it doesn't mean that we have paint available. We sell only a
certain number of gallons on any given weekend. Oh, and by the way, the
price per gallon just went to $16. We don't have any more $12 paint.

Customer: The price went up as we were talking?

Clerk: Yes, sir. We change the prices and rules hundreds of times a
day, and since you haven't actually walked out of the store with your
paint yet, we just decided to change. I suggest you purchase your paint as
soon as possible. How many gallons do you want?

Customer: Well, maybe five gallons. Make that six, so I'll have
enough.

Clerk: Oh no, sir, you can't do that. If you buy paint and don't use
it, there are penalties and possible confiscation of the paint you already
have.

Customer: WHAT?

Clerk: We can sell enough paint to do your kitchen, bathroom, hall and
north bedroom, but if you stop painting before you do the bedroom, you
will lose your remaining gallons of paint.

Customer: What does it matter whether I use all the paint? I already
paid you for it!

Clerk: We make plans based upon the idea that all our paint is used,
every drop. If you don't, it causes us all sorts of problems.

Customer: This is crazy!! I suppose something terrible happens if I
don't keep painting until after Saturday night!

Clerk: Oh yes! Every gallon you bought automatically becomes the
$200 paint.

Customer: But what are all these "Paint on sale from $10 a gallon"
signs?

Clerk: Well, that's for our budget paint. It only comes in half-gallons.
One $5 half-gallon will do half a room. The second half-gallon
to complete the room is $20. None of the cans have labels, some are empty,
and there are no refunds, even on the empty cans.

Customer: To hell with this! I'll buy what I need somewhere else!

Clerk: I don't think so, sir. You may be able to buy paint for your
bathroom, bedrooms, kitchen and dining room from someone
else, but you won't be able to paint your connecting hall and stairway
from anyone but us. And I should point out, sir, that if you paint in only
one direction it will be $300 a gallon.

Customer: I thought your most expensive paint was $200!

Clerk: That's if you paint around the room to the point at which you
started. A hallway is different.

Customer: And if I buy $200 paint for the hall, but only paint in one
direction, you'll confiscate the remaining paint.

Clerk: No, we'll charge you an extra use fee plus the difference on
your next gallon of paint. But I believe you're getting it now, sir.

Customer: You're insane!

Clerk: But we're now Canada's only paint supplier! And don't go looking
for bargains! Thanks for painting with Air Canada. Next!


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