Not sure why you would need the CD's expedited but I just got mine (NGX
R60) for free in a week.
Bill Mathews
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05/10/2006 11:06
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Ray wrote:
>
> When NGX came out, they charged for the eval or expedited delivery but
> you could get the CDs for free by regular mail if you were under a
> maintenance contract. This is rather petty and pound-foolish, folks.
<rant> I'm not sure who is making these kind of decisions over there but
it is a little disconcerting. The claim I hear is it's to save on
bandwidth but there are so many better delivery mechanisms now (torrent,
etc) that it just makes no sense. Why jab customers in the eye when
they've ALREADY bought your product and for $25??? I don't understand
companies who take such an adversarial stance with their customers and
then wonder why they're losing market share. I happen to believe Check
Point has the best firewall product and technology around, hands down,
but this kind of nonsense will cause them more problems than they think.
It is such short-term narrow thinking that it will come back to bite
them. This thinking is evident in their new pricing model and almost
every announcement they've made in the past 6 months. </rant>
Bill
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