In france the support is excellent.
For the Virus ILOVEYOU the patern virus was updated very quickly.
The CVP Virus Wall isn't recommended for heavy load, but makes an
excellent mail proxy server.
Regards.
--
BAILLEUX Christophe - Administrateur Systemes
Grolier Interactive Europe OG / Club-Internet
Centre Serveur - Tel : 01.55.45.47.89
E-mail : [EMAIL PROTECTED]
On Wed, 31 May 2000, Scheidel, Greg wrote:
>
> I can't speak to MimeSweeper, as I haven't gotten to that one in my own
> evals, but just in case you're looking at Trend Micro's InterScan VirusWall
> product...
>
> DON'T USE IT.
>
> Their tech support is abominable. Even before the ILUVYOU virus, I would
> spend from 1 to 3 hours on hold, and then up to several days waiting for a
> callback. When I did get through, nobody there seemed to have a clue
> regarding FW-1 and how it integrated with their product.
>
> Greg S.
>
> -----Original Message-----
> From: Wes Owen [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, May 30, 2000 4:34 PM
> To: [EMAIL PROTECTED]
> Subject: [FW1] MimeSweeper
>
>
> I am evaluating a couple of products for Virus Scanning and content
> filtering.
>
> For those of you using MimeSweeper, how do you find their sales and tech
> support. I have had very little luck at getting through to their tech
> support or sales staff. A local VAR has made excuses for them saying they
> are just to busy because of the viruses that have been released lately.
>
> I would just like to know if I can count on this company or not. What are
> the experiences of those using the product?
>
>
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