[EMAIL PROTECTED] wrote:
> This has got to be a one-in-a-million opportunity for me. I get to correct
> Kyle. What joy.
>
> I've included a portion of the iPod warranty information from Apple's site
> down below. The easiest way to get to this is to go to the store site, click
> on the iPod, and then click on the link for warranty information. I was first
> told verbally about this extension of warranty by someone working at the
> Apple booth at Macworld Expo. He also told me that it was retroactive. I
> immediately confirmed this myself by searching Apple's website. The
> retroactive part is harder to confirm. The only thing I've seen in print (and
> I can't remember right now where this was) indicated retroactivity going back
> six months. But I was told it applied to all the iPods. And folks for whom I
> work were able to confirm this with Apple. And I had gotten my son's for him
> last Christmas. I indicated the appropriate purchase date and serial number
> when I put my claim in, and was told that it was covered under the warranty.
> I have cited actual experience and facts, not speculation. Sorry Kyle.
That is great news. I know someone who just this week was turned down for service
because their iPod was outside of 90 day period. Do you know when that policy
changed? Because it *was* a 90 day warranty only. I am *glad* you corrected me
Michelle. This will make a client of mine very happy.
--
==============================================================
Kyle H. Hansen
Apple Certified Technician
Apple Solution Expert
Macintosh Server Administrator
[EMAIL PROTECTED]
==============================================================
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