In a message dated 10/9/02 7:11:35 AM, [EMAIL PROTECTED] writes:
<< Some of the early Bronze "Lombard" machines had a faulty processor or  
processor card that causes freezing under OSX with certain RAM  
configurations. This has been often discussed here and elsewhere. Try a  
search on MacFixit or MacInTouch message boards. I have heard that  
Apple will still replace these processor cards even though the machine  
is past warranty if you plead, rant, rave,  etc. enough. >>

I did indeed stay up until 6 am reading post upon post from lombard users 
that could not get X to work on their machines- and their machines all had 
the same symptoms that mine did. I continued to read on, as each of them told 
of their calls into apple to get their processor cards replaced, that some 
were being charged 350$ (and as a poor college student, that was out of the 
question)  and some were NOT being charged. Because I am such a late adopter 
to mac os X, I would be calling into apple nearly a year later, which worried 
me a bit.

The problem is, if anyone else is having it, is that the processors made in 
march of 1999 (serial number QT935------, even if that doesn't signify date) 
all have  a problem with their MPU. replacing this errant version 2.2 with a 
refurbished 2.2, 3.0, or 3.1 card is supposed to make os X work like a dream. 

I called apple, and within 50 minutes, they had bounced me to a service rep 
and agreed to send out a box for me to send in my bronze, replace the card, 
and send it back within a week at no cost to me- keep in mind that I have no 
apple care nor limited warranty. 
Good shit.

Keep in mind that although I've done my fair share of complaining about X, I 
decided to still go through this to give it my best shot, the main reasons 
being an off-list discussion with Laurent, and the fact that I felt that 
apple was going beyond its duties for me so I should owe them another shot. I 
hope this card replacement will do the trick.

Oh yeah, on another important note- lots of people on the lists I read talked 
about apple replacing their hinges without being asked to nor charging the 
users, usually as a side note. Is there some reason for this? If there is, 
will apple be doing likewise to my hinges?

Thanks guys, for pointing me in the right direction once again!!
-Dylan (=

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