on 15/10/02 21:00, [EMAIL PROTECTED] at [EMAIL PROTECTED] wrote:
[snip!]
> 
> I called apple, and within 50 minutes, they had bounced me to a service rep
> and agreed to send out a box for me to send in my bronze, replace the card,
> and send it back within a week at no cost to me- keep in mind that I have no
> apple care nor limited warranty.
> Good shit.
> 
> Keep in mind that although I've done my fair share of complaining about X, I
> decided to still go through this to give it my best shot, the main reasons
> being an off-list discussion with Laurent, and the fact that I felt that
> apple was going beyond its duties for me so I should owe them another shot. I
> hope this card replacement will do the trick.
> 
> Oh yeah, on another important note- lots of people on the lists I read talked
> about apple replacing their hinges without being asked to nor charging the
> users, usually as a side note. Is there some reason for this? If there is,
> will apple be doing likewise to my hinges?
> 
> Thanks guys, for pointing me in the right direction once again!!
> -Dylan (=

Glad that you're still onboard!

However, I'm afraid that you won't have that much chance with your hinges.
You could try to complain again, of course, but I don't think I remember
anybody being able to get his hinges replaced after his warranty was out.

-Laurent.
-- 
============================================================================
Laurent Daudelin      AIM/RV: LaurentDaudelin    <http://nemesys.dyndns.org>
Logiciels Nemesys Software               mailto:[EMAIL PROTECTED]

fix n.,v.: What one does when a problem has been reported too many times to
be ignored.


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