<< I called Apple and paid the $350.00 plus It will be a lot more than $350 if she sent it in to Apple! If you want to think about Apple support options you need to ask yourself 2 questions: 1) Do you have Applecare? 2) Are you still within the warranty period? If none of the above it'll cost you quite a bit. It sounds more like a software problem though. Still, try booting to OS 9 and wait a few days to see if anyone else comes up with something. If not, then try calling Apple.
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