on 01/09/03 19:29, Kyle Hansen at [EMAIL PROTECTED] wrote:

> On 9/1/03 6:24 PM, "Jackie" <[EMAIL PROTECTED]> Spew into the
> Cybertrough:
>> I always thought it was for just the bricks, too, but I personally know
>> 3 Pismo owners who had their yo-yo adapters replaced by Apple. They
>> filled in their Powerbook serial number and Apple deemed that they
>> qualified. Could have been Apple's mistake, I guess, but I think it
>> would refuse you if you didn't qualify.
>> 
>> Since the Pismo came out in about Feb. 2000, maybe some of the yo-yo's
>> were affected?
> 
> No.  I am an Apple Service Tech (for a living) and I run serial numbers
> through GSX all day long.  I know about every return program before any end
> user does.  It was only the Brick adapters that were covered.  The yo-yo
> adapters break if people are rough with them.  Apple covered some users with
> yo-yo's because their serial number fell in a range that they were unable to
> verify if they had the old or new AC adapter.  So they covered them anyway,
> and people mistakenly went out of their way to return a yo-yo adapter and
> got the exact same model in return.  I have one that came with a Pismo 400
> and it still works great.  I have seen many with the same tell-tale
> breakage.  The cable pulls out of the yo-yo part of the adapter.  It's from
> people unwinding them *literally* like a yo-yo.
> 
> What is most likely is that Apple is replacing them just to be nice and to
> further future relationships with customers.  I've seen more obviously
> damaged units repaired in weirder situations.

I have 2 of them for several months now and no problem at all. They still
look like brand new. Of course, I keep one at home and the other at the
office, and I have a Madsonline in my bag, so I don't move them very
often...

-Laurent.
-- 
============================================================================
Laurent Daudelin   AIM/iChat: LaurentDaudelin    <http://nemesys.dyndns.org>
Logiciels Nemesys Software               mailto:[EMAIL PROTECTED]

brain dump n.: [common] The act of telling someone everything one knows
about a particular topic or project. Typically used when someone is going to
let a new party maintain a piece of code. Conceptually analogous to an
operating system core dump in that it saves a lot of useful state before an
exit. "You'll have to give me a brain dump on FOOBAR before you start your
new job at HackerCorp." See core dump (sense 4). At Sun, this is also known
as `TOI' (transfer of information).


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