I've waited 17 days as of today for my iBook to be done. i won't go into a rant about the conversation I had this morning with an apple service rep, but they claim they are waiting on a new 14" display, and that no estimate can be given anymore on when it will be ready since whoever manufactures these displays is behind on production, and therefore no displays are available until further notice.
I am glad that the apple service techs did a thorough job in going over my iBook, realizing there was a problem with the display and expecting to fix it prior to sending it back to me. Kudos to them. I'm also glad that this service and iBook are otherwise excellent products, thus my impatience as to when it will get back.
I don't however, see why poor production and inventory planning by either the display manufacturer or apple, as the case may be, has to become my problem like this.
So, once again, I'd like to know, how long should I continue to wait like this for a product I paid for months ago? Is there truly nothing I can say or do about this as the service rep told me this morning?
Brian
-- G-Books is sponsored by <http://lowendmac.com/> and...
Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! |
Support Low End Mac <http://lowendmac.com/lists/support.html>
G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[email protected]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/>
--------------------------------------------------------------- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---------------------------------------------------------------
