if there vendor blew them off, there's not much they can do. it's not
reasonable to expect them to take a loss just because one of thier
suppliers took a dump on them. now if vst didn't really blow them off,
then i'd be mad, but it's hard to sell what you can't get. at least
they notified you, some companies would just blow you off and wait for
the angry call. did they say they'd have them latter? did vst raise
the price or qoute them a good price and try to pull a bait and switch?
it is inconvenient and a dissapointment, but there's only so much a
vendor can do.
what were you going to do with a tiny 6g drive? it's too small for
serious multimedia. better to get an internal ata or an external scsi.
if you read thier policies, they no doubt have a clause about "force
majure" (probably the wrong spelling, i'm not french), these clauses
specifically release them from things beyond thier control, like a
flood, a riot, a fire at the plant, a labor strike, etc.
i'd be disapointed too! but you can't expect them to bend over
backwards for everyones enjoyment, it hardly helps anyone if they go out
of business. wish i could suggest an alternative.
Ray Wysocki wrote:
>
> What can be done about MacZone canceling an order after confirming it twice?
>
> I ordered a VST 6GB Slim FireWire HD from Zones.com for $89 and received
> both a confirmation from their website and an e-mail.
> Then today I received another e-mail confirming my order AGAIN, which I
> thought was a bit odd.
> I searched it thoroughly and eventually found a little "c" all by itself in
> the item description, and then found in the bottom of the e-mail that a "c"
> means cancelled, although the whole e-mail was thanking me for my order and
> confirming EVERYTHING, item, credit card, etc.
>
> When I called they said VST had cancelled shipment to them so they could not
> fulfill my order. They refused to offer me a similar item at the same price,
> and suggested I contact VST.
>
> What can I do?
> They advertised an item, I ordered it, they confirmed my order, and now are
> saying they wont honor it. The only thing I can hold over them is my future
> business, and they said they don't care if I don't purchase from them again
> (WHICH I WONT)
--
"To invent, you need a good imagination and a pile of junk."
--Thomas Edison
Philip Stortz, Mad_Scientist_at_Large. available to take over worlds
large or small.
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