Philip Stortz wrote:
> i agreee it's best if they have it in stock, but if they legitamently
> expect it to come soon and have it on order i don't think it's that bad,
Then they can do like Smalldog or OWC and advertise the product with its stock
availability. Go to OWc. If they don't have it in stock their site will show it, and
alert you to the delay. I am very tired of complacent consumers. They are making it
worse for the rest of us. Not that I am speaking of you Phil.
> most of the mac places do this when new macs are coming out. would they
> be bad if apple cancelled a model some people wanted?
Cutting edge industry models are one thing, and Apple always ships. There may be 2
week delays at times, but they always ship the product. A 2.5" ATA drive in a
Firewire case is a completely different thing. They are readily available. I could
go to a retail store locally and *make* one in an hour.
> on the other hand, if they could give you something similar, even if
> they lost a little or made nothing they should try to help you. but i
> wouldn't expect them to lose alot of $$ just because a supplier of
> thiers promised more than they delivered.
Like I said. You should have an item in stock (or guaranteed to be in stock) if it is
being advertised. I would file a suit against the seller. Far too many people are
sitting back and saying..."Oh yeah..that's fine. They had no control over the
matter. It's not their fault." And that is total crap. The seller probably screwed
up their account with VST and the customers are suffering. VST is a very reputable
company and they have been around a long time. They have solid business practices.
> even apple did this, i had to
> wait a month to get my machine, what if motorola suddenly decided not to
> offer a 733 mhz g4 when they had promised apple they'd be available?
Then they would be sued and probably shut down (in the Apple contract). There are
contracts that dictate these agreements. The point is that Apple wouldn't offer a
shipping date and a CONFIRMATION if they couldn't meet it.
> i definately do think they should have tried to work out
> something reasonable for all parties or offered a rain check or a
> possibly offered to sell something slightly better at the same price,
> even if it was at or below thier cost.
That would have been a good business practice.
> it's definately bad practice to
> advertise what you don't have, but vst may be the real "vilan". it is
> disturbing that they confirmed it, and it wouldn't surprise me if the
> order was cancelled because of a credit problem between the 2 vendors.
> if it is a deliberate attempt to defraud people they should definately
> be in trouble, but you have to show intent, honest people do make honest
> mistakes, and sometimes they just can't meet thier promises. alot of
> companies advertise items that they periodically run out of, but they
> expect to be able to get more.
If that is the case then they need to make reparations to their consumers.
Over-extending their stock on the premise that a supplier will have unlimited supply
of a particular item is ignorant and assuming.
-- Kyle H. Hansen
Rarely is the question asked: Is our children learning? --George W. Bush
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