Hi everyone, Well, I am officially stumped. (And quite frustrated, too!) Friday at work I was called to look at a blue and white G3 that was "locking up" according to the user.
I went to the person's office and sure enough, the computer wasn't responding. I could move the mouse cursor, but couldn't click on anything or use the keyboard. Three-finger salute restart didn't work, so I restarted from the button on the case. Booted fine, went through the "Your computer did not shut down properly..." screen. When the desktop appeared I opened the hard drive, was looking around, then tried to click on another icon... nothing happened. Same as before, I could move the cursor but clicking would not work and neither would the keyboard. I zapped the PRAM and restarted. Same thing happened - the screen would "lock up" (for lack of a better term) a few seconds after startup. I booted with extensions off and did not have the problem - I sucessfully "moused around" for several minutes just to be sure. Next, I turned on MacOS 8.6 Base Extensions and rebooted. The problem re-appeared. Just for fun, I tried a new keyboard and mouse. No luck. I ran Norton Utilities. (Before anyone says anything bad about Norton - I KNOW. But the department does not have a copy of TechTool or any other diagnostic utility for Mac). It found an error - multiple system folders. Turns out there was a system folder on there from 8.5, probably left over from a clean install. Other than that, no errors. I trashed the extra system folder and rebooted - problem still occurred. I decided to do a clean install of OS 9.1 (I was supposed to upgrade the OS eventually on that machine anyway). It booted from the CD with no problems (also no problems when I booted from the NU CD). I did the clean install and rebooted. Problem was still there! I started with extensions off - no problem. Started with MacOS 9.1 Base - problem is back! I opened the case to make sure the CPU wasn't overheating, and of course it was not. I reseated the RAM and video card, and unplugged/replugged all connections on the motherboard. Guess what? Problem was still there when I rebooted. I have no idea what could be causing this. I've never seen anything like it. It just started happening yesterday, and according to the user, she hadn't done anything out of the ordinary with the computer beforehand. In fact, it had been sitting on the floor of someone else's office for several weeks and had just been set up in her office the day before. Any ideas? I would be forever grateful. Thanks in advance! -- **** Amber Rhea **** [EMAIL PROTECTED] http://tangerinecs.com/~amber /"\ ASCII Ribbon Campaign \ / No HTML/RTF in email X No Word docs in email / \ Respect Open Standards! -- G-List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-List list info: <http://lowendmac.com/lists/g-list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
