CompUSA's Apple authorized tech rep installed the PNY 512 chip. They 
said the chip was good.

But, if you think removing it would solve the problem, I'm for taking it 
out.

I did a hardware test and it said everything was okay, but I suppose the 
test can't catch everything?

Tim

P.S. Thanks for your help.
On Wednesday, February 26, 2003, at 09:37 AM, Tom Seid wrote:

> One idea, first off, who installed the extra 512 ram chip?
> Take out the 512 chip and see if you still have the problem.
>
>
> on 2/26/03 7:25 AM, Tim Grimes at [EMAIL PROTECTED] wrote:
>
>> Greetings,
>>
>> I've had an 17" G4 iMac with 768mb RAM since August 2002. This has
>> proven to be a beautiful to look at computer, but I've had a terrible
>> time keeping the OS working. The folks at Apple Care are nice, but they
>> haven't figured out the source of the problem, except for getting it
>> working again after system freezes, etc.
>>
>> My older Beige G3 using OS 9.2, which I've had for a long time has none
>> of problems my new iMac has.
>>
>> My three older 5500/250, 5400/180, and 5400/120's never just quit or
>> lock-up in perpetuity.
>>
>> Comments I've received from the Apple folks have been, "10.2 is what
>> 10.1.5 was supposed to be", and on another occasion, "10.1.5 has got a
>> few things that 10.2 fixed", and so forth.
>>
>> With Apple Care's guidance, I've gone as far as reinstalling the
>> complete restoration three (3) times since Aug 2002. This is 
>> ridiculous.
>> Likewise, I've gone through numerous trips to OS 9.2 to verify and
>> repair Btrees, etc.
>>
>> Most recently, OS X simply went to blue screen.  In this case, the 
>> Apple
>> Care rep walked me through several UNIX tests, as well as zapping the
>> PRAM. That worked for a day.
>>
>> The next day, back to OS 9 and Btree repair.
>>
>> Folks, I don't get it. This 17" iMac is driving me nuts. And I'm only
>> running one suite of programs (Adobe's Design Collection: Illustrator
>> 10, Photoshop 7, Acrobat 5, and InDesign 2) which operates in either 9
>> or 10; supposedly. However, I normally use these programs in OSX, up
>> until recently, when it went to "blue screen" after start-up.
>>
>> Here is my question - hopefully to someone else who's using a 17" G4
>> iMac with OS 10.1.5:
>>
>> 1. Have you had any abnormalities with OS 10.1.5?
>> 2. What seemed to cause the problems?
>> 3. What did Apple Care tell you the problem was?
>> 4. Did you find a solution that made any sense - vice zapping PRAM,
>> re-installing OS restoration, reinstalling OSX, and bouncing back to 
>> OS9
>> to do verify and repair constantly?
>>
>> I would sincerely appreciate anyone's expertise on this situation.
>>
>> One last note...I asked the folks at Apple if my purchasing OS 10.2
>> would get rid of these problems, in that it would be worth my while to
>> simply purchase a new OS IF they believed it would fix the problem.
>> Their response -- "I don't think a new OS will fix your problem". I got
>> this answer about 3 or 4 times, nearly verbatim, from several of their
>> representatives. Notwithstanding, if anyone has FIXED a similar
>> instability problem (such as mine) by upgrading to 10.2, I would love 
>> to
>> hear about it.  However, if I likely have a hardware problem, that
>> wouldn't make any sense.
>>
>> Again, I would MOST sincerely appreciate anyone advise as soon as
>> possible, as this is the only Mac we have that I can stand to look at
>> for graphics design.
>>
>> Tim
>> [EMAIL PROTECTED]
>>
>
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