Thanks,

I'll do that...but the strange thing is this...at first, after the 
reinstall, or after the verify & repair, or after the PRAM zapp, the 
machine works fine for a couple of days, then whamo, it goes to blue 
screen.

One thing one of the guys at Apple asked me was whether or not the 
machine was properly grounded? I told  him yes, it is grounded, the 
telephone line is surged protected as well, and I'm using a UPS too. He 
said this machine is particularly sensitive to static electricity.

?

Tim
On Wednesday, February 26, 2003, at 09:44 AM, Tom Seid wrote:

> Try it...couldn't hurt, I'm surprised Apple didn't have you try 
> it...let me
> know.
>
>
>
> on 2/26/03 7:41 AM, Tim Grimes at [EMAIL PROTECTED] wrote:
>
>> CompUSA's Apple authorized tech rep installed the PNY 512 chip. They
>> said the chip was good.
>>
>> But, if you think removing it would solve the problem, I'm for taking 
>> it
>> out.
>>
>> I did a hardware test and it said everything was okay, but I suppose 
>> the
>> test can't catch everything?
>>
>> Tim
>>
>> P.S. Thanks for your help.
>> On Wednesday, February 26, 2003, at 09:37 AM, Tom Seid wrote:
>>
>>> One idea, first off, who installed the extra 512 ram chip?
>>> Take out the 512 chip and see if you still have the problem.
>>>
>>>
>>> on 2/26/03 7:25 AM, Tim Grimes at [EMAIL PROTECTED] wrote:
>>>
>>>> Greetings,
>>>>
>>>> I've had an 17" G4 iMac with 768mb RAM since August 2002. This has
>>>> proven to be a beautiful to look at computer, but I've had a terrible
>>>> time keeping the OS working. The folks at Apple Care are nice, but 
>>>> they
>>>> haven't figured out the source of the problem, except for getting it
>>>> working again after system freezes, etc.
>>>>
>>>> My older Beige G3 using OS 9.2, which I've had for a long time has 
>>>> none
>>>> of problems my new iMac has.
>>>>
>>>> My three older 5500/250, 5400/180, and 5400/120's never just quit or
>>>> lock-up in perpetuity.
>>>>
>>>> Comments I've received from the Apple folks have been, "10.2 is what
>>>> 10.1.5 was supposed to be", and on another occasion, "10.1.5 has 
>>>> got a
>>>> few things that 10.2 fixed", and so forth.
>>>>
>>>> With Apple Care's guidance, I've gone as far as reinstalling the
>>>> complete restoration three (3) times since Aug 2002. This is
>>>> ridiculous.
>>>> Likewise, I've gone through numerous trips to OS 9.2 to verify and
>>>> repair Btrees, etc.
>>>>
>>>> Most recently, OS X simply went to blue screen.  In this case, the
>>>> Apple
>>>> Care rep walked me through several UNIX tests, as well as zapping the
>>>> PRAM. That worked for a day.
>>>>
>>>> The next day, back to OS 9 and Btree repair.
>>>>
>>>> Folks, I don't get it. This 17" iMac is driving me nuts. And I'm only
>>>> running one suite of programs (Adobe's Design Collection: Illustrator
>>>> 10, Photoshop 7, Acrobat 5, and InDesign 2) which operates in 
>>>> either 9
>>>> or 10; supposedly. However, I normally use these programs in OSX, up
>>>> until recently, when it went to "blue screen" after start-up.
>>>>
>>>> Here is my question - hopefully to someone else who's using a 17" G4
>>>> iMac with OS 10.1.5:
>>>>
>>>> 1. Have you had any abnormalities with OS 10.1.5?
>>>> 2. What seemed to cause the problems?
>>>> 3. What did Apple Care tell you the problem was?
>>>> 4. Did you find a solution that made any sense - vice zapping PRAM,
>>>> re-installing OS restoration, reinstalling OSX, and bouncing back to
>>>> OS9
>>>> to do verify and repair constantly?
>>>>
>>>> I would sincerely appreciate anyone's expertise on this situation.
>>>>
>>>> One last note...I asked the folks at Apple if my purchasing OS 10.2
>>>> would get rid of these problems, in that it would be worth my while 
>>>> to
>>>> simply purchase a new OS IF they believed it would fix the problem.
>>>> Their response -- "I don't think a new OS will fix your problem". I 
>>>> got
>>>> this answer about 3 or 4 times, nearly verbatim, from several of 
>>>> their
>>>> representatives. Notwithstanding, if anyone has FIXED a similar
>>>> instability problem (such as mine) by upgrading to 10.2, I would love
>>>> to
>>>> hear about it.  However, if I likely have a hardware problem, that
>>>> wouldn't make any sense.
>>>>
>>>> Again, I would MOST sincerely appreciate anyone advise as soon as
>>>> possible, as this is the only Mac we have that I can stand to look at
>>>> for graphics design.
>>>>
>>>> Tim
>>>> [EMAIL PROTECTED]
>>>>
>>>
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