On 3/17/03 6:04 PM, "John Wilson" <[EMAIL PROTECTED]> Spew into the
Cybertrough:

> Hi All. I'm having a problem with my daughter's iMac (Rev A, 233 mHz).
> It works fine in every regard except it won't shut down or restart.
> When I invoke the shut down or restart commands (from either the
> Special menu or using the KB power button) it goes to a blue-gray
> screen and just stays there. I can then shut it down with the power
> button on the CPU. When it restarts it's fine and does not run Disk
> First Aid automatically as if it was shut down improperly. Also,
> anything set to run at shut down (such as Norton's directory updater)
> runs fine before the blue gray screen.

Try removing all Norton Products from your iMac and see if it still happens.
Norton is the root of A TON of Mac problems.

Another thing to look for is a faulty USB device.  Is there anything else
plugged into that machine?

Kyle H. Hansen
-- 
Jesus Saves...but Gretzky grabs the rebound and backhands for a goal!!!


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