Tom,
OWC keeps your information on file. All we need to process the RMA is the serial number off of the "OWC VOID IF REMOVED" label.
You can contact me at work tomorrow (after 11 am, central) and I will take care of the RMA.
Andy
800-275-4576 Ext. 112
On Nov 23, 2004, at 1:55 PM, Tom Baker wrote:
Hi Mike,
Sure is amazing that someone trying to do the right thing, like you did, should get treated like dirt for it. I got bad RAM from OWC once myself, but it worked fine for a year in my G-4 under OS 9 until I finally tried to upgrade to X, which won't tolerate the slightest defect in RAM and refused the install until I identified and removed the chip, a 512. I think RAM is sold with a "lifetime warranty," but by then I had lost the receipt from OWC so I was stuck with it. It's still sitting here in a drawer. I bought a good stick from somebody else.
You can get good service from OWC depending on who you work with there and what kind of a mood they're in that day. Otherwise you can spend ten thousand dollars with them and they'll act like they never heard of you.
Take care,
Tom
-- G-List is sponsored by <http://lowendmac.com/> and...
Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! |
Support Low End Mac <http://lowendmac.com/lists/support.html>
G-List list info: <http://lowendmac.com/lists/g-list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/>
Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
