On 11/23/04 6:37 PM, "Andrew Loy" <[EMAIL PROTECTED]> Spew into the
Cybertrough:

> Tom,
> 
> OWC keeps your information on file.  All we need to process the RMA is
> the serial number off of the "OWC VOID IF REMOVED" label.
> You can contact me at work tomorrow (after 11 am, central) and I will
> take care of the RMA.

>> Hi Mike,
>> 
>> Sure is amazing that someone trying to do the right thing, like you
>> did, should get treated like dirt for it. I got bad RAM from OWC once
>> myself, but it worked fine for a year in my G-4 under OS 9 until I
>> finally tried to upgrade to X, which won't tolerate the slightest
>> defect in RAM and refused the install until I  identified and removed
>> the chip, a 512. I think RAM is sold with a "lifetime warranty," but
>> by then I had lost the receipt from OWC so I was stuck with it. It's
>> still sitting here in a drawer. I bought a good stick from somebody
>> else.
>> 
>> You can get good service from OWC depending on who you work with there
>> and what kind of a mood they're in that day. Otherwise you can spend
>> ten thousand dollars with them and they'll act like they never heard
>> of you.

I was just about to back OWC up as well.  I have had nothing but stellar
service from them.  And that includes RMA's etc.

Kyle H. Hansen
-- 
Jesus Saves...but Gretzky grabs the rebound and backhands for a goal!!!



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