Re: Not happy with Newegg/ an OWC story

[James Rice]

Basically, if you drop anything in a FedEx box without the proper 
shipping label and they are not being compensated for delivery, I feel 
it's not FedEx's place to expend the time, energy and effort to get it 
to the person who put in in the wrong box in the first place.  FedEx and 
most other large express and freight companies handle so many packages a 
day, a reasonable person can't expect them to get out of system to 
handle a single package without a proper label and without a tracking 
number.  They are so structured that without the airbill number, they 
have no way to track any package.  Anyway, the person who emptied the 
drop box  just piles it on the conveyor at the hub and since it didn't 
meet the requirements, it was placed to the side.  Some employee, who is 
probably doing his job as well as someone elses,  looked at the box and 
since there was no airbill, it was placed on the "dead shelf" (a friend 
who works for a well known package company told me about the dead 
shelf).  After it sits there long enough, it's forwarded to a central 
location where along with thousands of other untraceable packages, it is 
sold in a large lot at auction.

If it was my mistake, I'd write it off to being my own fault and quit 
whining.  I definitely wouldn't smear a good vendor who specializes in 
Macintosh upgrades for not covering my own screwup.  There are few 
enough sources for Mac stuff left these days.

On a happier note, Happy Thanksgiving everyone!
James
Roy Koch wrote:
So what you are saying that any thing that comes to FedX without the 
proper shipping label is theirs to keep? I called FedEx and they knew 
nothing about it.

Roy
On Nov 24, 2004, at 10:23 PM, Len Gerstel wrote:
Everything you are describing is a problem with Fed Ex, and nothing 
to indicate that OWC is at fault.

Len
On Nov 24, 2004, at 11:16 PM, Roy Koch wrote:
Because the address were not bad My address and OWC address were 
both good addresses! And if a package has good addresses then the 
sender or receiver should be contacted.

Roy



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