On Feb 20, 2005, at 7:20 PM, GDB-B&W-X.3.8 wrote:


On Feb 20, 2005, at 7:59 PM, Danielle wrote:

Hello List,

I am at my wit's end. I updated MSN Messenger because the program said I must or I could not get in. So I updated.
Now my Canon LiDE 50 scanner won't work. It was fine before the update. I have reinstalled the software and nothing so far. Apple iBook G4/OS X 10.3.8
Any ideas?


Thanks,
Danielle S.

Assuming this device is connected via USB, does it show up in the System Profiler under USB devices? More than likely this is where the problem is. Sometimes a reboot without the device hooked up and then hook up the device after the reboot will solve such problems. USB is kind of flakey.


Just a message from Doug...
Yes it is USB. It does show up in the Sys Profiler. Still is not working though. My next thought it to remove the program and reinstall yet again. Or perhaps disconnect everything and start over. Any other ideas?

Thanks,
Danielle


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Danielle S.
        
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