At 6:51 PM -0400 8/29/08, Dan posted:
>  At 4:32 PM -0400 8/29/2008, Steve R wrote:
>>been struggling with trying to get paypal to accept a payment [...]
>>Everything went normally until the final page when there would be a
>>message that my payment was being processed. Within minutes I'd get
>>an email (a nice collection of 9 so far) telling me that my payment
>>needed to be resent.
>
>  If you don't mind, would you please forward one of those emails to me?

Other than listing the item, this is the sum total (minus all the 
footers) of the message, all 9 times:

"Sorry, your recent PayPal payment did not go through. As a result, the
item(s) below have not received payment.Please return to eBay to resubmit
your payment again."

>  Paypal sends such when there is a back-end SERVER related error.  It
>  doesn't sound like this has anything to do with using Safari.

There are websites where I get those error messages. There were no 
such error messages, everything went as usual on the website. There 
was no indication that the payment was not accepted. In fact, each 
time I received a message indicating payment had been successful.
>
>>Between phone calls to my credit card companies, trying to leave
>>feedback on the support site, searching google for similar problems
>>and smoking most of a pack of cigarettes, I wasted most of today.
>
>  You didn't call Paypal?

Yes, and sat on hold for more than 45 minutes at which point I hung 
up. Time is money.

>>At 4:20, my relaxed brain cells said, gee I wonder if it could be a
>>Safari problem. Firefox worked first time, my payment has been
>>accepted, I have my email verification.
>
>  Was this within your Paypal account or were you just using the outer
>  interface to send someone a payment with your credit card?

It was within the paypal interface after being directed there thru ebay.
>
>  The rest of the config involved?  Any 3rd party plug-ins or inputmanagers?

Nope.
>
>  I've done about a dozen transactions on Paypal over the past four
>  days - all with Safari 3.1.2 on Tiger.  Paypal got slow a few times
>  (back end server acknowledgement time) but other than that, no
>  problemos.

Well, at 4:19pm I tried Safari, again, and again was told my payment 
had been accepted. In less than a minute, I received the 9th email 
telling me my payment did not go through. That's when I opened 
Firefox and the transaction went *exactly* as it had in Safari. 
Within a minute I received the confirmation email telling me my 
payment had been accepted.

When I posted my findings to another group, I was told an educational 
institution (to remain unnamed) has had the same problem getting 
payments accepted in the last week. Later when I posted my successful 
transaction, someone else said they have no problems with Safari on 
eBay but often have problems with Firefox. My post was an fyi to 
anyone who may experience similar problems to try other browsers.

Steve R


-- 
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