On Feb 5, 2009, at 2:01 PM, Alex Smith (K4RNT) wrote:

>
> If it wasn't damaged when the shipper released it to UPS, they should
> have insured it. If they didn't, it was a *very* bad move. I'd take it
> up immediately with UPS, and quickly - they usually give you a limited
> timeframe in which to register damage complaints.

I'm pretty sure that UPS insures everything automatically, so they  
should be able to fix things. I've heard complaints about UPS from  
other areas, but in my little town, they've only ever been good and  
the folks in the store have always been helpful.

The big thing I'd be worried about is internal damage. You can hope  
that the case absorbed most of the energy, but I don't know. That's a  
pretty big dent.

Anyway, I'm going to go with the crowd and say call UPS and complain  
to them. They've always been courteous with me, but then again they've  
never really broken anything of mine.

Isaac

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