On Fri, Jul 9, 2010 at 10:51 AM, [email protected] <[email protected]> wrote:
> My partner just had a Seagate 320GB Go Drive fail on her -- just
> clicks when I hook it up.

Was the drive inside the enclosure actually a Seagate drive? I vaguely
remember people claiming to have opened up a Seagate external and
finding some other manufacturer's label (Toshiba?) on the drive
inside. I wouldn't expect Seagate to do this, but who knows? Seagate
certainly does strongly insist that a customer NEVER open up its
external drives ... :-)

With external drives that are powered from the USB bus it's always a
good idea to make sure that it is not a power issue. My Seagate Go
will not attach if I use a USB cable that is "too long", but so long
as I use a short cable it still seems to work fine.

Haven't seen anything seriously troubled in the SMART data either
other than a Reallocated Sector Count of 35. While this is not
special. But so long as it doesn't continue to increase it's just a
sign that the firmware error recovery is doing what it was designed to
do.

Sounds like you had that covered though since you removed the drive
and powered it from an external supply, yes? I assume the Seagate Go
was out of warranty? Because if Seagate can determine you opened it up
they probably would refuse to replace it under warranty. I believe the
Seagate Go's have a five year warranty, not three.

-irrational john

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