Hello Alfonso,

Are you still having problems when the latest distribution from January 27? You may not have upgraded yet, but when you do, please retest and let us know if issues persist.



Galaxy team

On 12/1/11 10:29 AM, Alfonso Núñez Salgado wrote:

I'm new in galaxy, but i've made several installations in different
distributions. At his moment I'm using RHEL 6.1 and I'm not able to
visualize certain files. After uploading a SAM file I click on the file
title and a preview of few lines appears whith the rest of the available
options. When i click on the "eye" button nothing happen. If i try to
download it, i do receive an empty file.

This behaviour occurs with other file extension (BAM, HTML), but not
whith others (FASTA, FASTAq)

Using wget:


--2011-12-01 18:18:56--
Connecting to connected.
HTTP request sent, awaiting response... - -
[01/Dec/2011:18:18:56 +0000] "GET
/galaxy/datasets/5969b1f7201f12ae/display/?preview=True HTTP/1.0" 200 -
"-" "Wget/1.12 (linux-gnu)"
200 OK
Length: unspecified [text/plain]
Saving to: `index.html?preview=True.3'

finaly index.html?preview=True.3 is an empty file, and obviously, no
errors is displayed with any of the debugging options.
I've done the same tests in other distributions and apparently every
thing seems right

Can any one of you get some light to this unexplainable black hole?

Jennifer Jackson
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