Hi Danni,

the following is copied from a Mail from Jennifer Jackson 2 days ago.
For some reason this mail is not indexed from google, yet.

Hope that helps,
Björn

------------
Dear Galaxy Main Community,

We apologize for recent FTP login issues, but are glad to report that a
solution is now in place.

May 29th 2013 FTP login resolution

Issue: FTP login failed for user accounts newly created or that had
passwords 
updated during the time frame May 20th - May 29th.

Solution: Change your Galaxy password using the form on the Main
instance 
at http://usegalaxy.org

User -> Preferences -> Manage your information

On the "Manage User Information" form, change your password

Wait ~20 minutes for the server to update, then use FTP with the new
credentials
How to use FTP Upload

Share notice: http://bit.ly/ftpmay29


Thanks for using Galaxy,

The Galaxy Team
-------------------

> To whom this may concern, 
> 
> This is Danni Yu, a Galaxy user starting to use Galaxy since 2011. I was able 
> to upload large files through ftp in 2011 and 2012. Now, I am facing the same 
> problem as the other users (such as Barbara Sixt on May 27, 2013 and Fabrice 
> Besnard on May 22, 2013). The error message is "530 login incorrect".
> 
> Ms. Jennifer Hillman-Jackson in Galaxy Support and Training team very kindly 
> mentioned that "Please feel free to contact us for an update if this is still 
> a problem by next Friday" on May 24, 2013. 
> 
> Since it is already Friday but the problem still exists, I am hoping to learn 
> whether a solution has been provided. 
> 
> Thanks very much and Sincerely,
> 
> Danni
> ___________________________________________________________
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