Hi Hans and all,

The issue turned out to be a more general one with our job runners (it was
also stopping non-data-transfer jobs running, if I'd noticed). Yep, I do
specify file format when uploading.

Thanks for your help!

Clare


On 21 August 2013 17:38, Hans-Rudolf Hotz <h...@fmi.ch> wrote:

> Hi Clare
>
> a few points to start:
>
>  - do you define the 'File Format'?
>    (don't use 'Auto-detect' for big files)
>
>  - and similar to a recent question on the list: check your proxy
>    settings
>
>
> Regards, Hans-Rudof
>
>
>
> On 08/21/2013 09:09 AM, Clare Sloggett wrote:
>
>>
>> Sorry, missed some information: there are a handful of files, 35MB
>> (gzipped) each. The issue occurs even if I only try to upload one of
>> them though. The server is a 16-core machine.
>>
>>
>> On 21 August 2013 17:08, Clare Sloggett <s...@unimelb.edu.au
>> <mailto:s...@unimelb.edu.au>> wrote:
>>
>>     Hi,
>>
>>     I am having trouble uploading files to a Data Library, and I'm not
>>     sure where to begin troubleshooting. I'm uploading from a URL (but I
>>     had a similar issue from the desktop). The symptom is that the
>>     datasets in the library have the message "This job is queued" and
>>     never seem to progress.
>>
>>     I am one of very few users of this instance (quite likely the only
>>     user right this moment). I don't think the server is busy, so I'm
>>     not sure why the files uploads don't seem to be proceeding. How can
>>     I investigate further?
>>
>>     Thanks,
>>     Clare
>>
>>     --
>>
>>     Clare Sloggett
>>     Research Fellow / Bioinformatician
>>     Life Sciences Computation Centre
>>     Victorian Life Sciences Computation Initiative
>>     University of Melbourne, Parkville Campus
>>     187 Grattan Street, Carlton, Melbourne
>>     Victoria 3010, Australia
>>     Ph: 03 903 53357          M: 0414 854 759
>>
>>
>>
>>
>> --
>>
>> Clare Sloggett
>> Research Fellow / Bioinformatician
>> Life Sciences Computation Centre
>> Victorian Life Sciences Computation Initiative
>> University of Melbourne, Parkville Campus
>> 187 Grattan Street, Carlton, Melbourne
>> Victoria 3010, Australia
>> Ph: 03 903 53357          M: 0414 854 759
>>
>>
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>
>


-- 

Clare Sloggett
Research Fellow / Bioinformatician
Life Sciences Computation Centre
Victorian Life Sciences Computation Initiative
University of Melbourne, Parkville Campus
187 Grattan Street, Carlton, Melbourne
Victoria 3010, Australia
Ph: 03 903 53357          M: 0414 854 759
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